Pre-sales Engineer

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duvo.ai

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

duvo. ai is a no-code AI automation platform that creates persistent AI agents to execute end-to-end business workflows across web apps, legacy portals, email, phone, and data systems. It lets teams describe processes in natural language, connects to tools via APIs or a secure browser, and runs scheduled or event-driven jobs to complete tasks, update systems, and produce evidence — all with enterprise-grade security and auditing. duvo. ai is positioned for operations teams seeking to replace manual, repetitive work with automated execution at scale.

📋 Description

• Run discovery and process mapping with customer teams — systems, handoffs, exceptions, approvals — and turn it into a pilot scope with a clear Definition of Done. • Connect the proposed solution to measurable business outcomes: margin, availability, working capital, revenue, or cycle time. • Build and demo pilots against the customer's own workflow, data shape, approval rules, and write-back targets. No generic decks. • Own the technical evaluation: security review, integration sizing, RFPs, architecture questions, and IT objections. Bring in Product or Engineering only when you genuinely need them. • Guide customers through early platform testing — kickoffs, first workflow captures, and resolving issues before they stall the evaluation. • Push back on scope, timelines, or success metrics that won't work — good judgment beats saying yes. • Stay in the deal through pilot delivery, then hand it over cleanly to Forward Deployed Engineering so what was sold is what gets built. • Build reusable demo assets, runbooks, and discovery patterns that make the whole team faster.

🎯 Requirements

• 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work, selling or delivering into enterprise operations, IT, or finance buyers. Retail or consumer goods experience is a plus. • Hands-on with modern AI systems — LLMs, agentic workflows, tool use, evaluation, and their practical limits — not just conversant in the concepts. • Strong process discovery and systems thinking — you can understand an unfamiliar operation and find the leverage points. • Comfortable with APIs, JSON, webhooks, SQL, and light Python or JavaScript. You don't need to be a software engineer, but you can investigate and prototype. • Strong commercial judgment — you qualify use cases, size value, spot a buying signal, and know when to escalate. • Excellent communication — you shift altitude quickly between operators, architects, and executives, and explain complex systems in plain English. • A track record of crisp, discovery-led demos rather than long product monologues. • Fluent English. Willingness to travel to customer sites.

🏖️ Benefits

• Competitive salary and equity. We share the range on the first call. • Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers. • You're the first pre-sales hire in your region. The function is yours to build. • Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.