Reputation and AI Visibility Specialist

🕒 October 3

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eleanor Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Eleanor Health is an outpatient addiction treatment program that provides online services for people in recovery from substance use disorder. They offer judgment-free support, affordable treatment plans, and personalized care. Eleanor Health focuses on a whole-person approach to recovery, addressing both the medical condition and underlying causes of addiction. Services include virtual drug and alcohol rehab, individual appointments with licensed clinicians, safe medical detox, medication-assisted treatment, therapy, and peer support. The company operates in multiple states and provides state-wide online appointments with select in-person services.

📋 Description

• Own Eleanor Health's business listings across every market served, including Google Business Profile, Apple Business Connect, and Bing Places • Manage healthcare directory, health plan provider directory, and data aggregator listings • Audit and remediate name, address, and phone consistency across platforms and markets • Establish category strategy, service listings, hours, attributes, and profile completeness • Build and maintain a listings system of record • Resolve listing suppressions, duplicates, and unverified profiles • Ensure location and service information is consistent between EleanorHealth.com and external listings • Design and operate an ethical review generation program while protecting patient privacy • Respond to reviews across platforms with warmth and care • Monitor review volume, ratings, and sentiment by market • Maintain escalation processes for clinical, compliance, legal, or operational reputation issues • Establish and improve Eleanor Health's visibility in AI assistants and AI-generated search results • Monitor misinformation about Eleanor Health and addiction treatment • Strengthen entity signals, citations, authoritative third-party mentions, and other AI discoverability signals • Translate AI visibility findings into website improvements, including structured content, metadata, internal linking, location content, and structured data • Track and report AI citation and recommendation share • Implement approved discoverability updates in Sanity and other marketing platforms • Monitor discussions of Eleanor Health and virtual addiction treatment in recovery communities, forums, and social platforms • Participate transparently as an identified Eleanor Health representative • Surface community sentiment, concerns, and misinformation to leadership • Support organic social activity tied to discoverability, engagement, or reputation goals • Manage the day-to-day PR agency relationship and hold the agency accountable to outcomes • Brief Eleanor Health spokespeople for media opportunities • Own editorial distribution and syndication to strengthen authority, earn backlinks and citations, and grow referring domains • Evaluate earned media and distribution opportunities for authority, discoverability, reputation, and enrollment impact • Build reporting on listing accuracy, review performance, AI citation share, and earned coverage • Partner with the analytics consultant to accurately attribute non-paid new member volume • Report performance monthly and defend attribution claims

🎯 Requirements

• Roughly 3+ years in digital marketing with real depth in local SEO, reputation management, or digital PR • Hands-on multi-location listing management experience • Experience building or running a review generation and response program • Fluency with SEO and local tooling, including tools such as Ahrefs, BrightLocal, Local Falcon, Otterly.ai, and Screaming Frog • Strong written communication across review responses, community posts, and media briefs • Comfort building reporting and defending numbers • Sound decision-making within healthcare compliance and patient privacy constraints • Ability to learn new systems and work in an emerging discipline • Genuine hands-on operating approach • Ability to work effectively in a regulated healthcare environment • Self-directed and able to identify and resolve gaps independently • Compassionate approach and attention to tone • Helpful but not required: behavioral health, addiction treatment, or healthcare marketing experience • Helpful but not required: hands-on work in generative engine optimization or AI search visibility • Helpful but not required: working knowledge of structured data and schema markup • Helpful but not required: disclosed participation in online communities • Helpful but not required: multi-market or multi-location experience at any scale

🏖️ Benefits

• Generous Paid Time Off (prorated for new employees) • 12 Vacation days • 12 Wellness (Sick) days • 3 Floating holidays • 9 Company-observed holidays • Jury Duty, Voting Leave, and other forms of paid time off may be available • Eleanor-paid medical and dental insurance plans • Affordable vision coverage • 401(k) plan with 3% match • Short-term disability • Long Term Disability (employee paid) • Life Insurance (Eleanor and employee-paid options) • Paid Family & Medical Leave (PFML) • Mindfulness App Reimbursement • EAP with eight face-to-face sessions • Virtual health and wellness visits covered by medical plan