Implementation Engineer

🕒 February 26

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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EngFlow

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $18M Series A - EngFlow on 2022-11

SaaS • B2B • Enterprise

EngFlow is a company that provides a cloud-native build acceleration platform for software development teams. It offers remote execution, remote caching, CI runners, build/test UIs, and tooling for Bazel migration and optimization to make large builds and tests faster and more efficient. EngFlow works as a scalable, deployable (on-prem or cloud) SaaS solution targeted at engineering teams in enterprises and marketplaces to reduce build times, improve developer productivity, and support complex build systems and CI integrations.

📋 Description

• Serve as the primary technical point of contact for trialing, new, and existing customers—offering guidance as they adopt and scale our platform. • Troubleshoot, investigate, and resolve complex issues with build systems, integrations, and environments. • Help customers optimize their use of EngFlow’s products and ensure smooth adoption within their developer workflows. • Partner with Engineering to surface and track product bugs, performance regressions, and feature feedback from the field. • Create and maintain internal and external documentation to improve future support and empower developers. • Engage with the broader community via forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical clarity. • Contribute to a culture of operational excellence through metrics, tooling improvements, and automation.

🎯 Requirements

• 3+ years of experience in software development, technical support, SRE, or developer-facing roles • Strong understanding of developer workflows and build systems (experience with Bazel or Buck/Buck2 is a big plus) • Proficiency in at least one programming language (e.g., Go, C++, Java, Python, Rust, or JavaScript) • Comfortable in a Linux/Unix environment with experience in tools like Docker, Terraform, or Kubernetes • Familiarity with at least one cloud provider (e.g., AWS, GCP, Azure, or OpenShift) • Great communicator—able to explain complex technical concepts clearly in writing and on calls • Experience writing or contributing to technical documentation or internal knowledge bases • Customer-centric mindset with a passion for helping engineers solve tough problems • Bonus: experience working with async communication and distributed teams

🏖️ Benefits

• comprehensive medical, dental, vision benefits • 401k/pension • parental leave • generous vacation • fully remote team • exciting team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room