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Data Operations Specialist

Job not on LinkedIn

🕒 September 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on EPIC iO Technologies's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on EPIC iO Technologies's site. Checked 9 hours ago.

Logo of EPIC iO Technologies

EPIC iO Technologies

51 - 200 employees

Founded 2021

🏥 Healthcare

📦 Logistics

🍽️ Food & Beverage

💰 $30M Debt Financing - EPIC IO Technologies on 2022-02

Healthcare • Logistics • Food & Beverage

EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVision™, RemoteVision™), an operational intelligence platform (EPIC Cortex™, DeepInsights™), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.

📋 Description

• Provide dedicated support, implementation, and backup capacity for the Platform Architect on the WirelessWindow initiative • Support architecture build-out, ongoing support changes, and validation/testing • Build, maintain, and optimize Smart Workflow initiatives for SIM inventory reconciliation, router audits, order processing, and plan upgrades • Use Make, Power Automate, and Copilot for workflow automation • Fulfill recurring and ad-hoc reporting requests for Sales, Marketing, Operations, and occasionally customers • Document and scale reporting workflows for consistency and accuracy • Monitor data quality and investigate anomalies across Rev.io, Salesforce, Sage, Cradlepoint, Peplink, Starlink, and Cortex applications • Support audits and reconciliation efforts • Act as first responder for data-related tickets in Atlassian (Jira), triaging and resolving or escalating Smart Workflow exceptions • Support light development, including SQL queries, Power BI updates, and low-code/no-code automation • Use LLMs and AI agents for prompting, debugging, and automation • Partner with Sales, Marketing, Operations, and Billing to align Smart Workflows with business needs

🎯 Requirements

• Experience partnering with a data or platform architect on system builds • Familiarity with Rev.io, Salesforce, Sage, Cradlepoint, or Peplink • Experience using AI/LLM tools (e.g., Copilot) for workflow development or debugging • Experience supporting telecom, IoT, or connectivity operations data • Ability to sit or stand and use a computer for extended periods • Ability to work collaboratively in a remote environment using collaboration, development, and project-management tools

🏖️ Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role • Remote work environment • Collaboration, development, and project-management tools

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