Senior Director, Commercial Operations

🕒 September 21

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $215k - $235k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Skillsoft

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.

📋 Description

• Assess end-to-end commercial processes, policies, and resources across the deal lifecycle • Design and document the future state, including pricing, discount, and conversion analytics • Define enabling systems requirements and support implementation across CPQ, approval workflows, and contract lifecycle • Apply AI to increase process speed and productivity • Support pilots in live operations and refine designs based on results • Own and run core commercial processes as process owner and subject-matter expert • Manage exception handling and drive continuous improvement in speed and quality • Deliver ongoing pricing, discount, and deal data evaluations to inform commercial decisions and policy

🎯 Requirements

• 12+ years of strategic transformation experience with analytical, process, technology, and business experience in SaaS or PaaS environments • 2+ years leading a team and driving outcomes • Hands-on process and technology business experience • Robust knowledge of the commercial space, including deal desk, contracts, pricing systems, and Configure, Price, Quote (CPQ) • Strong modeling and analytics ability with change execution in live operations • Polished written and verbal communication and collaboration skills • Executive presentation skills • Location in Boston, Massachusetts or on the East Coast • Ability to travel up to 20%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid time off

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