Area Manager, Digital Reporting

🕒 October 13

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Esquire Deposition Solutions, LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1978

💼 Consulting

🏗️ Construction

🛡️ Insurance

Consulting • Construction • Insurance

Esquire Deposition Solutions, LLC is a global litigation support and court reporting firm that provides in-person, remote, and hybrid court reporting, deposition management, transcript summaries, legal videography, interpreting, audio/video transcription, document translation, and records retrieval for law firms, corporate legal departments, and insurance clients. The company also offers web-based technology platforms (eLitigateZE, EsquireConnect, eDepository) and videoconferencing solutions, dedicated case managers, and secure document storage to schedule and manage depositions worldwide.

📋 Description

• Participate in the selection and onboarding of digital reporters, including equipment coordination and onboarding plans • Provide coaching, performance feedback, and ongoing support to assigned digital reporters • Manage digital reporter licensure, certifications, and compliance requirements • Plan and deliver education on digital reporting systems, policies, compliance, products, and services • Conduct 30-60-90 day reviews and ongoing performance evaluations • Update and maintain digital reporter vendor profiles in NetSuite • Build relationships with digital reporters, field offices, transcription teams, and internal stakeholders • Resolve quality concerns related to digital reporters’ work product • Monitor and approve timecards and expense submissions • Communicate reporter availability and performance updates to local field teams • Participate in performance management processes, including documentation and corrective action • Implement regular quality evaluations to ensure record capture standards are met • Demonstrate and reinforce Esquire’s values • Ensure high on-time job completion, audio and annotation quality, reporter performance and engagement, and retention

🎯 Requirements

• High school diploma or equivalent required • Five or more years of experience in the legal services industry preferred • Excellent interpersonal, verbal, written communication, and organizational skills • Proficiency with Microsoft Office Suite • Ability to learn company technology platforms • Strong coaching ability • Experience in performance management and adult learning principles • Detail-oriented, proactive, client-focused, and able to manage multiple priorities under pressure • Understanding of court procedures, legal terminology, and digital reporting standards

🏖️ Benefits

• Medical, dental, vision, short- and long-term disability insurance • Basic life insurance and supplemental insurance for employees and dependents • 401(k) plan with match contribution • Two weeks of vacation leave per year (80 hours annually) • 10 paid holidays per year • 2 paid floating holidays per year • 5 paid sick days per year • Tuition reimbursement

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