Director of Enterprise Accounts

🕒 October 16

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Evans Transportation Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🚗 Transport

💰 Debt Financing on 2022-12

Logistics • Transport

Evans Transportation Services is a full-service, third-party provider of custom logistics solutions founded in 1985. Operating across North America, Evans is dedicated to offering a diverse range of transportation services including freight management, supply chain optimization, and transportation management software. With an assetless and privately-owned model, the company leverages best-in-class technology and a dedicated team to ensure real-time visibility and unmatched customer service. Evans holds a strong customer retention rate and is recognized as a leading provider in the transportation and logistics industry.

📋 Description

• Serve as the leadership relationship owner for assigned industries and strategic enterprise customers • Build and maintain trusted relationships with executive decision makers across procurement, transportation, operations, engineering, finance, and supply chain leadership • Lead Executive Business Reviews, strategic planning sessions, and long-term account planning • Represent the voice of customers throughout Evans while aligning strategic objectives with customer priorities • Develop and execute multi-year strategic account plans focused on revenue growth, customer retention, profitability, and solution expansion • Identify opportunities to expand Evans' services across business units, facilities, and transportation modes • Lead enterprise-level contract strategy, commercial discussions, and strategic initiatives • Coordinate Sales, Operations, Operational Excellence, Pricing, Carrier Development, Carrier Procurement, Claims, Technology, Billing, Finance, and Commercial Strategy teams • Identify new revenue opportunities and develop strategies to increase wallet share • Collaborate with SSD leadership to introduce new solutions, technology, and value-added services • Evaluate competitive threats and market trends and develop proactive growth initiatives • Support new facility launches, capital projects, and expansion initiatives • Champion operational consistency and continuous improvement across customer programs • Monitor KPIs, service metrics, claims performance, and customer satisfaction • Lead executive-level resolution of operational challenges and customer escalations • Own financial performance, customer profitability, forecasting, budget planning, revenue, gross profit, cost-to-serve, and account health • Partner with the VP of Strategy & Operations on industry and division-wide initiatives • Share customer intelligence and best practices and mentor internal teams on customer strategy, industry trends, and specialized logistics solutions

🎯 Requirements

• 8–12 years of progressive leadership experience within transportation, logistics, supply chain, or enterprise account management • Demonstrated success managing Fortune 500 or other large strategic customer relationships • Strong understanding of commercial strategy, operations, finance, and relationship management • Experience leading cross-functional teams without direct reporting authority • Exceptional executive communication and relationship-building skills • Other skillsets or background experience may be considered • Preferred: experience supporting large equipment manufacturers, infrastructure sector organizations, or other complex industrial customers • Preferred: knowledge of Heavy Haul, Project Logistics, Data Center Logistics, Government transportation, or specialized freight solutions • Preferred: experience managing large-scale transportation programs with multiple stakeholders • Preferred: strong financial acumen including pricing strategy, profitability analysis, budgeting, and forecasting

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