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Event Management and Support Specialist

πŸ•’ May 15

🏒🏑 London – Hybrid

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’ Customer Support

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Logo of Eventogy

Eventogy

WebsiteLinkedIn

11 - 50 employees

🏒 Enterprise

☁️ SaaS

🀝 B2B

Enterprise β€’ SaaS β€’ B2B

Eventogy is an innovative company offering a comprehensive event management platform. It provides tools for managing in-person, virtual, and hybrid events, all from a single platform. Event organisers can use Eventogy to streamline the entire event process, from registrations and seating planning to mobile app engagement and email marketing. The platform is designed to enhance delegate engagement and integrates seamlessly with existing sales and marketing tools, eliminating the need for data duplication. Eventogy is particularly beneficial for industries like finance, legal, and pharmaceuticals, offering customized solutions that include reporting, surveys, and more.

πŸ“‹ Description

β€’ Understand the client’s event objectives and manage end-to-end execution via the Eventogy platform β€’ Build and maintain event websites tailored to each project β€’ Oversee attendee registration and communications through our integrated CRM tools β€’ Configure and manage live event engagement tools including polling, Q&A, messaging walls, and push notifications β€’ Produce detailed and customised reports using the Eventogy analytics suite β€’ Provide responsive, hands-on technical support and troubleshooting throughout the event lifecycle β€’ Ensure the seamless delivery of all client events, exceeding expectations where possible

🎯 Requirements

β€’ Previous experience with event management software or similarly complex platforms β€’ Excellent technical aptitude with the ability to learn new tools and solve problems independently β€’ Strong interpersonal and client service skills; capable of building and maintaining trusted relationships β€’ Proven ability to analyse data and produce custom reports β€’ Meticulous attention to detail and outstanding organisational skills β€’ Excellent written and verbal communication β€’ Experience in event management is desirable but not essential β€’ Ability to work autonomously while managing multiple projects concurrently β€’ Flexibility to work shift hours aligned to stakeholders across EU and US time zones

πŸ–οΈ Benefits

β€’ Competitive salary β€’ Dynamic and collaborative work environment β€’ Opportunities for professional development and internal progression β€’ The chance to work with high-profile global clients in a fast-growing business

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