ExactCare
Healthcare Insurance • Pharmaceuticals
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
501 - 1000 employees
Founded 2009
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
Retention Specialist
Job not on LinkedIn
November 26
ExactCare
Healthcare Insurance • Pharmaceuticals
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
501 - 1000 employees
Founded 2009
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
📋 Description
• Answering inbound calls from ExactCare’s existing patient base. • Assisting with general inquiries, making payments, and questions regarding claims. • Handling patient concerns and escalating issues as needed, ensuring all efforts are made to retain existing patients. • Maintaining a consistently positive attitude and patient first approach to deliver stellar service to all patients. • Maintaining current knowledge of products and services offered. • Other duties as assigned.
🎯 Requirements
• Must be 18+ years of age. • High school diploma /GED required. • 1+ years of experience in collections activities or customer service. • Experience in a high volume, phone-based environment.
🏖️ Benefits
• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays
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