🕒 Yesterday
Patient Retention Specialist enhancing patient retention and conversion strategies for Carda Health. Collaborating with clinical teams to support cardiac rehab patients through remote engagement.
🇺🇸 United States – Remote
💵 $20 - $27 / hour
💰 Pre Seed Round on 2020-04
⏳ Contract/Temporary
🟢 Junior
🔄 Customer Retention Specialist
🕒 3 days ago
Customer Retention Representative at Veta Virtual engaging inactive customers for a fintech client. Utilizing consultative selling techniques to drive customer re-engagement and retention.
🕒 3 days ago
Bilingual Customer Retention Representative engaging with policyholders seeking cancellation. Proactively build relationships to retain valuable life insurance coverage at American Income Life.
🗣️🇪🇸 Spanish Required
🕒 5 days ago
Customer Retention Specialist managing client retention and administrative support for ELVTR's online education platform. Handling refunds, addressing inquiries and collaborating with sales team.
🕒 5 days ago
Customer Success Retention Manager at Booksy shaping retention strategies and leading teams across Western Europe. Working with data to drive growth and minimize churn in beauty industry.
🇪🇸 Spain – Remote
💰 $70M Series C on 2021-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🗣️🇪🇸 Spanish Required
🕒 May 27
1001 - 5000
Inbound Sales Retention Specialist dedicated to helping Yelp's small business advertisers retain value through support. Consults and educates clients post-sale while working remotely in the Western United States.
🕒 May 29
Customer Retention Representative engaging with customers at risk of cancellation by understanding their concerns. Using negotiation techniques to reinforce service value and reduce churn.
🕒 May 29
Sr. Software Engineer designing scalable web experiences at Hims & Hers for customer retention. Collaborating across teams to drive architectural decisions and mentor junior engineers.
🕒 May 29
Bilingual Mortgage Renewal & Retention Specialist remotely managing mortgage discussions for clients across Canada. Offering personalized solutions and building lasting relationships while exceeding performance targets.
🇨🇦 Canada – Remote
💵 $25 / hour
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🗣️🇫🇷 French Required
🕒 May 27
1001 - 5000
Inbound Sales Retention Specialist providing customer support to Yelp's small business advertisers. Strengthening revenue retention and educating clients about advertising solutions.
🕒 May 26
501 - 1000
Customer Retention Representative focused on improving customer retention for eTeacher Group. Handling customer concerns via calls and emails to prevent cancellations and enhance satisfaction.
🗣️🇪🇸 Spanish Required
🕒 May 25
Senior Client Retention Specialist responsible for managing sensitive client relationships at a scaling AI Acquisition business. Ensuring retention outcomes and revenue protection through strategic client engagement.
🕒 May 22
Customer Success & Retention Specialist at UENI focused on customer relationship building and retention. Engaging customers proactively across multiple channels like phone, chat, and email.
🕒 May 20
51 - 200
Retention Specialist at Structure Therapeutics designing recruitment strategies and managing participant engagement in clinical trials. Collaborating with cross-functional teams to optimize recruitment and ensure participant retention.
🇺🇸 United States – Remote
💵 $130k - $178k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🕒 May 18
🕒 May 18
Director of Retention at Airalo focusing on driving repeat usage and long-term customer value. Building lifecycle systems to enhance customer engagement for the world's largest eSIM store.
🕒 May 18
Director of Retention at Airalo focusing on driving repeat usage and long-term customer value. Building lifecycle systems to enhance customer engagement for the world's largest eSIM store.
+37 More Customer Retention Specialist Jobs Available!
The average salary for remote customer retention specialists is $71,297 per year. This is based on data from 271 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 87 | $60,196 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 155 | $64,720 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 18 | $131,048 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 11 | $154,000 |
We analyzed 213 job listings in the last year and found it takes about 30 days for employers to close a job opening.
We reviewed 271 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
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