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🔥 47 minutes ago
Senior CRM Retention Specialist protecting and growing value of CRM customer base through proactive and reactive churn prevention. Engaging and retaining dealers with structured outreach and reporting.
⚔️ Virginia – Remote
💰 Secondary Market on 2021-05
⏰ Full Time
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
Job not on LinkedIn
🔥 5 hours ago
Job not on LinkedIn
Wholesale Production Retention Specialist overseeing underwriting processes for reverse mortgage loans. Ensuring proper structuring and retention of loans while collaborating with sales and operations teams.
🏖️ New Jersey – Remote
💵 $80k - $100k / year
💰 $259k Seed Round on 2013-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Customer Retention Representative engaging with policyholders considering cancellation or with lapsed policies. Building relationships and providing solutions for retaining life insurance coverage.
🗣️🇪🇸 Spanish Required
🕒 Yesterday
Retention Sales Specialist responsible for retaining customers identified as at-risk for cancellation. Utilizing CRM tools to manage leads while providing excellent service for a waste management company.
🇨🇦 Canada – Remote
💵 $22 - $25 / hour
💰 Post-IPO Debt on 2023-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🗣️🇫🇷 French Required
🕒 Yesterday
Subscription Retention Specialist managing customer relationships and improving retention for Geeks on Site. Delivering exceptional service and support for subscription inquiries in a remote setting.
🇳🇮 Nicaragua – Remote
💵 $800 / month
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🕒 Yesterday
Account Manager for ecommerce agency managing a portfolio of Amazon, Walmart, and TikTok Shop brands. Focus on client retention, commercial growth, and strategic partnership development.
☕ Washington – Remote
💵 $85k - $95k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Vice President leading customer retention and lifecycle management at Sparklight, focusing on strategy, execution, and performance management across residential internet customers.
🏈 Alabama, Arizona, +22 more states – Remote
💰 Post-IPO Debt on 2020-05
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
🕒 Yesterday
Senior Marketing Manager responsible for driving customer retention and lifetime value for Stio®, a mountain apparel brand. Leading cross-channel retention strategies and managing marketing investments.
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Part-Time Customer Retention Representative maintaining American Income Life's customer base by engaging with policyholders. Focuses on building relationships and providing solutions for life insurance coverage retention.
🕒 2 days ago
Customer Retention Representative for Globe Life helping customers conserve business by maintaining policy coverage. Answering inquiries and reselling benefits while providing excellent customer service in a remote setting.
🇺🇸 United States – Remote
💰 $250M Post-IPO Debt - Globe Life on 2024-08
⏱ Part Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🕒 4 days ago
Customer Retention Associate making outbound calls for customer retention and handling inquiries through live chat and phone. Seeking customer-focused individuals to build loyalty and satisfaction.
Job not on LinkedIn
🕒 July 17
Job not on LinkedIn
Bilingual Customer Retention Representative at American Income Life focused on retaining valuable life insurance coverage by engaging with policyholders. Handle both inbound and outbound calls to resolve cancellation inquiries and encourage retention options.
🗣️🇪🇸 Spanish Required
🕒 July 17
Bilingual Customer Retention Representative handling policyholder cancellations and lapsed policies for American Income Life. Focusing on customer consultation and retention solutions.
🇺🇸 United States – Remote
💰 $250M Post-IPO Debt - Globe Life on 2024-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🗣️🇪🇸 Spanish Required
🕒 July 17
Director of Retention & Customer Lifecycle at Bask & Lather responsible for driving long-term customer value and retention strategies. Building a leading lifecycle marketing organization for a fast-growing beauty brand.
🕒 July 16
Medicare Insurance Agent managing member relationships and driving sales in Medicare products. Working with existing members to ensure satisfaction while acquiring new clients through various outreach methods.
🐊 Florida, Montana, +3 more states – Remote
💵 $22 / hour
💰 Secondary Market on 2022-06
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🕒 July 16
VP of Customer Retention & Loyalty at Total Expert enhancing mortgage client retention strategies. Utilizing robust data insights to inform playbook development and service offerings for clients.
🇺🇸 United States – Remote
💵 $200k - $225k / year
💰 $52M Series C on 2019-10
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
🕒 July 15
Retention marketer developing and executing CRM programs to drive engagement and retention for DoorDash’s core Canadian marketplace. Collaborating cross-functionally to optimize customer journeys and campaign performance.
🇨🇦 Canada – Remote
💵 $113k - $141k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
Job not on LinkedIn
🕒 July 12
Job not on LinkedIn
Customer Retention & Accounts Officer managing membership cancellations and overdue accounts. Focused on customer experience and retention strategies within Assure's subscription service.
Job not on LinkedIn
🕒 July 10
Job not on LinkedIn
Clinical Retention Specialist focusing on long-term adoption of Omnipod products for diabetes management. Utilizing clinical expertise and relationship management to provide education and support.
🌵 Arizona, California, +4 more states – Remote
💵 $87.2k - $130.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🕒 July 9
Retention Sr Manager designing and leading high-impact customer retention strategies for apparel brands. Collaborating with data-driven teams to drive engagement and optimize retention efforts.
+58 More Customer Retention Specialist Jobs Available!
The average salary for remote customer retention specialists is $78,865 per year. This is based on data from 322 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 97 | $62,716 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 186 | $74,031 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 25 | $117,766 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 14 | $185,520 |
We analyzed 241 job listings in the last year and found it takes about 29 days for employers to close a job opening.
We reviewed 322 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
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