🕒 2 days ago
Director of Retention & Customer Lifecycle at Bask & Lather responsible for driving long-term customer value and retention strategies. Building a leading lifecycle marketing organization for a fast-growing beauty brand.
🕒 2 days ago
VP of Customer Retention & Loyalty at Total Expert enhancing mortgage client retention strategies. Utilizing robust data insights to inform playbook development and service offerings for clients.
🇺🇸 United States – Remote
💵 $200k - $225k / year
💰 $52M Series C on 2019-10
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
🕒 May 18
Director of Retention at Airalo focusing on driving repeat usage and long-term customer value. Building lifecycle systems to enhance customer engagement for the world's largest eSIM store.
🕒 May 15
Retention Specialist creating engaging marketing campaigns for a fast-growing direct-to-consumer apparel brand. Developing strategies with a focus on customer retention and loyalty programs.
🕒 April 24
Director leading customer retention strategies and teams for HighLevel, an AI business operating system. Focused on customer lifecycle management and churn prevention in a remote-first environment.
🇺🇸 United States – Remote
💵 $114k - $194k / year
💰 Series A on 2021-11
⏰ Full Time
🔴 Lead
🔄 Customer Retention Specialist
🕒 December 15, 2025
Staff Product Manager leading customer retention strategies for HighLevel's platform. Collaborating with cross-functional teams to identify risk factors and reduce churn.
The average salary for remote lead customer retention specialists is $78,435 per year. This is based on data from 323 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 97 | $62,716 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 188 | $72,830 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 25 | $125,891 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 13 | $185,520 |
We analyzed 239 job listings in the last year and found it takes about 29 days for employers to close a job opening.
We reviewed 323 job postings and found the top 10 skills employers are asking for most often are:
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