Remote Senior Customer Support Jobs in the US

Customer Support & Success Domain Expert – AI Model Training

Job not on LinkedIn

🔥 20 hours ago

🔥 20 hours ago

Job not on LinkedIn

Weekday (YC W21)

11 - 50

💼 Consulting

👥 HR Tech

☁️ SaaS

Customer support and success expert improving training and evaluation of advanced AI models. Applying real-world onboarding, ticketing, retention, billing, and CRM expertise.

🇺🇸 United States – Remote

💵 $55 - $80 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 33 days.
• 167 open roles for a team of 134.

Customer Support Representative

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

Wellcove

1001 - 5000

🛡️ Insurance

🏥 Healthcare

☁️ SaaS

Remote customer support representative supporting Wellcove’s EVV and facility platforms. Training clients, troubleshooting issues, and ensuring compliant home care and facility invoicing.

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 38 days.
• No salary listed.

Customer Support Team Lead, Insurance

🕒 Yesterday

🕒 Yesterday

Jerry

201 - 500

💼 Consulting

📦 Logistics

📣 Marketing

Insurance team lead coaching 10 agents and managing compliant customer service operations. Jerry builds AI-powered tools for car, home, and motorcycle ownership.

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🌵 Arizona, California, +14 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🍑 Georgia – Remote

💵 $50k - $60k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 9%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Customer Service Representative

🕒 Yesterday

🕒 Yesterday

TechOp Solutions International

51 - 200

💼 Consulting

🎖️ Defense

📦 Logistics

Customer Service Representative supporting TechOp Solutions' government client through call handling, research, reporting, and accurate documentation.

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 45 days.
• 44 open roles for a team of 76.
• No salary listed.

Customer Service Representative

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

Ameritech Facility Services, LLC

201 - 500

🏥 Healthcare

🏨 Hospitality

🍽️ Food & Beverage

Customer Service Representative coordinating customer projects for Randal Retail Group, a custom retail fixture and signage manufacturer. Managing quoting, production, delivery, installation, inventory, and client communication.

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• No salary listed.

Senior Customer Experience Manager, Enterprise

🕒 Yesterday

🕒 Yesterday

Bennie

51 - 200

💼 Consulting

🏥 Healthcare

📦 Logistics

Senior Customer Experience Manager serving enterprise benefits clients at Bennie, an employee benefits technology and services firm. Leading high-touch account strategy, renewals, escalations, and onboarding.

🇺🇸 United States – Remote

💵 $80k - $120k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 63 days.

Customer Support Specialist

🕒 Yesterday

🕒 Yesterday

8am

501 - 1000

⚖️ Legal

☁️ SaaS

💳 Fintech

Tier 1 Customer Support Specialist assisting users of 8am’s legal, accounting, and financial technology products. Troubleshooting inquiries across phone, email, and chat.

🇺🇸 United States – Remote

💰 Private equity on 2024-08

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 40 days.
• No salary listed.

Enterprise Customer Experience Manager

🕒 Yesterday

🕒 Yesterday

Guideway Care

201 - 500

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Enterprise customer experience manager retaining and expanding healthcare customer accounts. Guideway Care uses patient activation technology and motivational guidance to improve patient outcomes.

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $105k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 96 days.

Product Lead, Customer Experience

🕒 Yesterday

🕒 Yesterday

GeneDx

1001 - 5000

🧬 Biotechnology

🏥 Healthcare

🤖 Artificial Intelligence

Product Lead improving customer experiences across GeneDx’s genomics products and services. Translating user needs into scalable products, roadmaps, and measurable business impact.

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 30 days.

Customer Service – Insurance Billing/Self Pay

🕒 Yesterday

🕒 Yesterday

Sutherland

10,000+ employees

🏥 Healthcare

🛡️ Insurance

✈️ Travel

Remote healthcare self-pay representative resolving patients’ medical billing balances. Providing compliant insurance billing support and customer service to callers.

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $17 - $18 / hour

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 22 days.

Implementation Support Specialist

🕒 Yesterday

🕒 Yesterday

Evidence-Based Associates

11 - 50

🏥 Healthcare

⚖️ Legal

💼 Consulting

Remote implementation specialist launching and sustaining FFT, MST, and BSFT programs. Empower Community Care delivers evidence-based behavioral health and community care services.

🇺🇸 United States – Remote

💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 48 days.
• 14 open roles for a team of 19.

Seasonal Scoring Support Specialist

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

Varsity Brands

5001 - 10000

⚽ Sports

🏭 Manufacturing

📚 Education

Remote Scoring Support Specialist supporting judge staffing, training and scoring operations for Varsity Spirit’s cheer and dance events. Event travel and major-event attendance required.

🍑 Georgia – Remote

🍑 Georgia – Remote

💰 Private equity on 2025-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• No salary listed.

Customer Service Representative, Benefits & Member Support

🕒 Yesterday

🕒 Yesterday

TEKsystems

10,000+ employees

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Remote customer service representative supporting U.S. members, providers, and partners with benefits, eligibility, claims, and coverage questions. TEKsystems provides business and technology services.

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.

Customer Support Advocate

🕒 Yesterday

🕒 Yesterday

Justworks

1001 - 5000

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Customer Support Advocate supporting U.S. small-business employees with Justworks payroll, benefits, HR, and software inquiries. Resolving cases through phone, email, and chat.

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 56 days.

Senior Manager, Customer Experience

🕒 Yesterday

🕒 Yesterday

Hyland

1001 - 5000

🤝 B2B

☁️ SaaS

🏢 Enterprise

Senior Manager leading Hyland's global customer experience transformation, Voice of Customer, churn, and journey programs. Translating customer insights into measurable improvements for enterprise software users and partners.

🌐 United States, India, +1 more countries – Remote

🇺🇸 United States – Remote 🇮🇳 India – Remote 🇵🇹 Portugal – Remote

💵 $153k - $170k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 27 days.

Automation Product Support Specialist

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

Genuine Parts Company

10,000+ employees

🚘 Automotive

🤝 B2B

🛒 Retail

Remote Automation Product Support Specialist handling complex customer inquiries, technical support, orders, and product sales for Motion Industries.

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💰 IPO on 1978-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 33 days.
• No salary listed.

Customer Service – Temporary

🕒 Yesterday

🕒 Yesterday

Five Star Solutions

1001 - 5000

🏥 Healthcare

✈️ Travel

🛡️ Insurance

Remote customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted support and solutions for Five Star Solutions’ clients.

🏈 Alabama, Florida, +24 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote 🍑 Georgia – Remote

💵 $15 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.

Temp-to-Hire Customer Service Representative

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

UnityBPO

201 - 500

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Remote customer service representative supporting patients with healthcare portals and account access. Handling calls, documenting tickets, and escalating non-clinical support issues for UnityBPO.

⚜️ Louisiana, New Mexico, +2 more states – Remote

⚜️ Louisiana – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote

💵 $13 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 47 days.

Customer Service Representative

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

MD Revenue Group

11 - 50

📦 Logistics

📣 Marketing

🏥 Healthcare

Customer Service Representative helping patients resolve healthcare billing issues for Revenue Group. Handling inbound calls, complaints, documentation, and payment plans remotely.

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.