
201 - 500 employees
Founded 2017
🏥 Healthcare
☁️ SaaS
🤖 Artificial Intelligence
Healthcare • SaaS • Artificial Intelligence
Guideway Care is a healthcare-focused enterprise that provides an evidence-based patient activation platform combining AI-driven orchestration and trained human Patient Activation Agents. Using its proprietary Motivational Patient Guidance (MPG) framework, Guideway guides patients through access, referrals, care transitions, and chronic disease management to improve adherence, reduce avoidable utilization, and boost satisfaction and financial outcomes for hospitals, health systems, payors/ACOs, FQHCs, and medical device providers. The company emphasizes measurable clinical and financial impact—fewer readmissions, higher appointment adherence, improved HCAHPS scores, and strong ROI—while addressing social determinants of health and operational barriers.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 6 days ago
Care Manager providing telephonic outreach, care coordination, and health education for Guideway Care’s patient-activation platform. Monitoring care plans, records, appointments, and access to medical services.
🕒 August 12
Bilingual Care Guide remotely supporting patients and caregivers through non-clinical healthcare navigation. Connecting people with resources and helping them make informed care decisions.
🗣️🇪🇸 Spanish Required
🕒 August 5
Remote customer service representative supporting U.S. healthcare patients for Guideway Care. Handling patient calls, scheduling, documentation, and escalations while maintaining HIPAA compliance.
🏈 Alabama – Remote
💵 $14 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 2%
🕒 July 14
Senior Patient Activation Specialist managing complex patient interactions in healthcare industry. Collaborating with teams and supporting call center functions with a focus on patient activation.
🕒 July 2
Clinical Operations Manager at Guideway Care overseeing Remote RN Triage service line. Ensuring high-quality patient care and operational efficiency while managing a remote team of nurses.
🏈 Alabama – Remote
💵 $80k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏥 Clinical Operations
👻 Ghost score 7%
🕒 June 5
Bilingual customer service representative supporting U.S. healthcare patients through calls, scheduling, and EMR documentation. Delivering patient-focused service for Guideway Care’s activation and guidance programs.
🏈 Alabama – Remote
💵 $16 - $18 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 24%
🗣️🇪🇸 Spanish Required
🕒 April 29
VP of Sales at Guideway Care driving consultative sales for healthcare technology. Focused on building relationships and executing strategic sales within risk-bearing entities.