Customer Service Representative

Job not on LinkedIn

🔥 13 hours ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Ameritech Facility Services, LLC's careers page ↗Ameritech Facility Services, LLC's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Ameritech Facility Services, LLC's site. Checked 6 minutes ago.

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Logo of Ameritech Facility Services, LLC

Ameritech Facility Services, LLC

201 - 500 employees

Founded 1999

🏥 Healthcare

🏨 Hospitality

🍽️ Food & Beverage

Healthcare • Hospitality • Food & Beverage

Ameritech Facility Services, LLC, is a leading provider of facility upgrade and renovation services specializing in national and regional rollouts, primarily for the foodservice, hospitality, retail, and healthcare industries. With over 20 years of experience, the company offers a range of services, including commercial kitchen equipment installation, general contracting, HVAC, refrigeration, electrical, plumbing, and energy management systems. With a dedicated team of over 200 employees, Ameritech ensures that projects are executed on time and within budget, making it a one-source solutions provider for clients seeking reliable and efficient facility management.

📋 Description

• Interact with customers via phone and zoom • Answer customer questions • Solve issues in the field with deliveries or installation • Direct contact with customers regarding scheduling and changes of projects • Estimate jobs from blueprints • Manage paperwork for open orders • Manage inventory levels • Maintain and track jobs through the duration of the project for timeliness and accuracy • Produce quality control sheets for product • Assist and work side by side with Project Managers with day-to-day needs • Material sourcing • Other duties as needed

🎯 Requirements

• High school or equivalent • 3+ years of experience with customer service in a manufacturing environment (preferred) • Basic construction knowledge • Proficient with Microsoft Office products (Word, Outlook, Excel) • Above-average with Excel skills specifically • Excellent organizational skills • Excellent communicator • Excellent time management skills • Blueprint reading skills (preferred) • Ability to multi-task

🏖️ Benefits

• Benefits package • Company matched IRA plan • Up to 5 weeks paid vacation • Paid holidays • Summer hours • Company sponsored group outings

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