Remote Rocketship help

You can cancel it yourself in about a minute, or ask us to do it for you.

Cancel it yourself

1. Log in with the email address you subscribed with.
2. Open your Account page (the Account button in the top menu).
3. Press Cancel Subscription.

You won't be charged again, you keep access until the end of the period you paid for, and we email you a confirmation.

Or ask us to cancel it

Email [email protected] from the address you subscribed with and say you'd like to cancel. We'll cancel it and confirm by email.

Yes, on any plan. On your Account page, press Pause subscription.

You can pause for up to two months. You aren't charged while paused, and the time you already paid for is waiting when you come back. Resume from the same page whenever you're ready.

You can pause once in any 12-month period.

On your Account page, press Manage Subscription. That opens Stripe, our payment provider, where you can update your card and see your past payments.

When you log in with your email address, we email you a verification code. If nothing arrives in a couple of minutes:

• Look in your spam or junk folder. Some mail providers and work inboxes hold these emails back.
• Check you typed the address you signed up with.
• If you signed up with Google or Apple, use that same button instead.

Still nothing? Email [email protected] from that address and we'll get you back in.

This almost always means you paid with one email address and logged in with another. A typo at checkout, a work address, or "Sign in with Google" on a different Google account will all do it.

Log out, then log in with the email address your receipt was sent to. If that doesn't fix it, email [email protected] with both addresses and we'll move your subscription to the right one.

Email [email protected] from your current address and tell us the new one. We'll move your subscription and your job alerts across.

Open Email Alerts from the top menu. You'll see every alert you've set up, and you can delete any of them or add a new one.

Every alert email also has an unsubscribe link at the bottom.

On your Account page, scroll to the bottom, press Delete my account and type DELETE to confirm. This removes your account, saved searches, job alerts and resumes. There is no undo.

If you have a subscription, deleting your account cancels it right away, with no refund for the time left. To keep your access until the end of the period you paid for, cancel first and delete later.

Would you like us to do it? Email [email protected] from the address on the account and we'll delete it for you.

It's usually one filter doing the damage. Try these one at a time:

• Job title: pick your title from the suggestions as you type, and go for the broad name of the role ("Project manager") over an exact phrase from one posting.
• Minimum salary: lower it or take it off and see what comes back. A high floor removes every job that lists a lower range.
• Location: choose the country you'll be working from. A city only narrows hybrid and office jobs.
• Keywords you hide: these match anywhere in a posting, not only the title, so one common word can hide most of the board.

One more thing: an email alert only sends jobs posted after you saved the search, so your first few emails can look thin. The full list is always on the site.

Still thin? Email [email protected] with the role you're after and the country you'll work from, and we'll look at your search with you.

Rarely. Most remote jobs are open to people in one country, the one where the company can put you on payroll. In the US, some are limited to certain states.

That's why the location filter matters: set it to the country you'll be working from and you see the jobs open to you there. Jobs that really are open worldwide are included in every search.

Press Report problem on the job page and pick what's wrong. We check reports and fix or remove the listing.

No, Remote Rocketship isn't free. It's a paid job board, and we'd rather tell you that up front.

Here's why. Our AI is constantly scanning the career pages of 100,000+ companies to find you the newest remote jobs. It also removes scam jobs and filters out ghost jobs, so what you see is real. Running that around the clock costs money, and your subscription is what pays for it.

In return you get the newest jobs first, including thousands that never make it to LinkedIn. Better listings mean more interviews and less wasted time.

Every plan unlocks the same features. The longer the plan, the less it costs per month.

Today's prices are on the pricing page, and you always see the exact price before you pay.

There's no free trial, and we'd rather say that straight than hide it.

What you get instead is the 14-day refund. Subscribe, use it properly for a couple of weeks, and if it isn't what you hoped, email [email protected] within 14 days of the purchase and we'll refund it. That's the trial, with the full product instead of a cut-down one.

On the payment page, after you pick a plan. If your code won't go through, email it to [email protected] and we'll apply it by hand.

The "% off" shown on the longer plans is a different thing: it's what you save compared with paying month by month, and it's already in the price you see.

No, there's no iOS or Android app. Remote Rocketship runs in the browser on your phone, tablet or computer, and your job alerts arrive by email.

Yes, and it's a fair thing to check before paying for a job board. Our founder answers it in full, including what our critics get right, in Is Remote Rocketship legit?

You can also read every review, good and bad, on Trustpilot.

Email [email protected] from your company address with a link to the listing and what needs to change. We'll correct it or take it down.

Want more people to see a role? You can post a job too.

The affiliate program page explains how referrals and payouts work. The API, command line tool and MCP server are documented on the developer portal, and you create your API key on your Account page.