Selected: 🔄 Customer Retention Specialist.
Selected: 🟡 Mid-level (3-6 years).
Selected: 🆕 Date Added.
🔥 3 hours ago
Clinical Retention Specialist helping diabetes patients sustain Omnipod therapy at Insulet, a medical device company. Delivering clinical education, troubleshooting, and data-driven retention support remotely.
🌽 Illinois, Iowa, +6 more states – Remote
💵 $79.3k - $118.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🕒 Yesterday
Customer Retention Manager für E-Commerce-Start-ups und Scale-ups bei RETITO. Betreuung von CRM- und E-Mail-Marketing-Systemen sowie datenbasierte Optimierung von Retention-Strategien.
🗣️🇩🇪 German Required
🕒 Yesterday
Client retention specialist resolving complex customer issues for a profitable information and software products company. Restoring trust, reducing refunds, and protecting long-term customer value.
🌐 Canada, United States, +1 more countries – Remote
💵 $6k - $8k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 20%
🕒 2 days ago
Retention Manager owning RYZE's subscriber analytics, save, cancellation, and win-back programs. Reducing churn and improving LTV through testing and cross-functional execution.
🇺🇸 United States – Remote
💰 $1.5M Seed Round - RYZE Superfoods on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 10%
🕒 2 days ago
BMO mortgage retention specialist advising bilingual Canadian clients on mortgage renewals and financing. Managing sales, service, compliance, and lending referrals remotely.
🇨🇦 Canada – Remote
💵 $37k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🗣️🇫🇷 French Required
🕒 4 days ago
Sales Retention Manager improving learner retention, reducing refunds, and recovering revenue for ELVTR, a global online education company. Leading retention strategies, billing recovery, KPI analysis, and customer solutions.
🌐 Mexico, Costa Rica, +4 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 24%
🕒 4 days ago
Sales Retention Manager improving learner retention, refund prevention, and payment recovery for ELVTR’s global online education community. Coaching retention teams and optimizing customer experience.
🕒 August 26
Customer Retention Executive securing recurring revenue through SaaS renewals, migrations, and expansions. Managing customer accounts for BeyondTrust, a global identity security and cybersecurity SaaS provider.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 August 26
Clinical retention specialist helping diabetes patients sustain Insulet Omnipod therapy. Providing virtual education, troubleshooting, outreach, and data-driven retention support across the assigned Southern territory.
🐊 Florida, South Carolina, +1 more states – Remote
💵 $79.3k - $118.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🕒 August 25
Clinical retention specialist supporting Omnipod diabetes therapy adoption through education, troubleshooting, and outreach. Helping Insulet’s diabetes device customers sustain long-term therapy use.
🌵 Arizona, California, +4 more states – Remote
💵 $79.3k - $118.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🕒 August 20
Clinical retention specialist supporting Insulet’s Omnipod diabetes device adoption. Delivering clinical education, proactive outreach, troubleshooting, and data-driven retention strategies remotely.
🌵 Arizona, California, +4 more states – Remote
💵 $79.3k - $118.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🕒 August 20
Customer Retention Officer supporting Brazilian clients through chat, email, and phone for international fintech company FxPro. Managing verification, funding, relationships, and client feedback.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 August 20
Retention Manager protecting learner experiences, reducing refunds, and recovering revenue for ELVTR, a global online education company. Improving retention strategy, billing recovery, and customer loyalty.
🕒 August 20
Clinical retention specialist helping Insulet, a diabetes medical-device company, sustain Omnipod adoption. Providing virtual clinical education, troubleshooting, and consultative retention support across the Central region.
🌽 Illinois, Iowa, +6 more states – Remote
💵 $79.3k - $118.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🕒 August 20
Clinical retention specialist supporting Omnipod diabetes therapy adoption for Insulet. Delivering virtual clinical education, troubleshooting, and customer retention across the South Central region.
🏈 Alabama, Louisiana, +5 more states – Remote
💵 $79.3k - $118.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 0%
🕒 August 20
Customer Retention Specialist helping a UK employer retain customers considering cancellation. Resolving issues, managing at-risk accounts, and recording retention outcomes remotely from South Africa.
🇿🇦 South Africa – Remote
💵 R16k - R22k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
👻 Ghost score 20%
🕒 August 18
Outreach Retention Specialist supporting member engagement and retention for Healthfirst, New York's not-for-profit health insurer.
⚜️ Louisiana, New York, +3 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 August 17
BMO mortgage retention specialist advising Canadian clients on mortgage renewals and home-financing solutions. Driving sales, pricing negotiations, compliance, and customer retention through virtual channels.
🇨🇦 Canada – Remote
💵 $36.6k - $67.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
👻 Ghost score 0%
🗣️🇫🇷 French Required
🕒 August 14
Yelp Customer Success Specialist retaining U.S. small-business advertisers through inbound support and ad-performance consulting. Serving customers in Mandarin and English while meeting monthly retention goals.
🇺🇸 United States – Remote
💵 $55k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🗣️🇨🇳 Chinese Required
🕒 August 14
Yelp Customer Success Specialist retaining small-business advertisers through Mandarin-English inbound support. Consulting advertisers, demonstrating ad ROI, and achieving monthly retention goals.
🐻 Alaska, Arizona, +6 more states – Remote
💵 $55k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🗣️🇨🇳 Chinese Required
+42 More Customer Retention Specialist Jobs Available!

The average salary for remote mid-level customer retention specialists is $83,207 per year. This is based on data from 333 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 106 | $65,234 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 177 | $75,853 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 33 | $127,161 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 17 | $186,529 |
We analyzed 239 job listings in the last year and found it takes about 34 days for employers to close a job opening.
We reviewed 333 job postings and found the top 10 skills employers are asking for most often are:
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