Inbound Sales Performance Leader

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🕒 July 28

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Logo of Express Chipping

Express Chipping

1 - 10 employees

🏗️ Construction

🤝 B2B

🚗 Transport

Construction • B2B • Transport

Express Chipping is a national full-service ready-mix concrete chipping and plant cleaning company that provides on-site chipping, silo and plant equipment cleaning, and fleet maintenance services for ready-mix concrete trucks. Founded in 1997, it deploys crews across the United States to improve fleet uptime, safety, and plant efficiency, and also offers a proprietary product (LoadKill) for load-loss recovery. The company primarily serves ready-mix producers and other construction-related businesses.

📋 Description

• Own the daily performance of our inbound sales team • Coach sales consultants through structured one-on-one coaching • Reinforce and expand on concepts taught during weekly sales workshops • Review recorded sales conversations and AI-generated coaching insights • Conduct role-play sessions using real customer scenarios • Inspect execution to ensure coaching becomes a daily habit • Hold salespeople accountable for consistently executing our sales methodology • Improve discovery, qualification, objection handling, follow-up, and closing • Accelerate new hire development • Reduce sales-created operational issues through better qualification and documentation • Partner with Sales Operations, Marketing, and Operations to improve the customer experience • Identify opportunities to improve both individual performance and our overall sales process

🎯 Requirements

• Improving conversion rates through coaching and accountability • Reviewing recorded sales calls and identifying coaching opportunities • Conducting one-on-one coaching and structured role-playing • Reinforcing training through consistent follow-up • Using CRM data, call recordings, and performance metrics to prioritize coaching • Helping salespeople consistently execute a defined sales process • Experience selling to residential consumers is preferred

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Paid time off • Professional development opportunities

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