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Federal Reserve Financial Services Systems Operations Specialist I/II

Job not on LinkedIn

🕒 October 23

🏄 California, Illinois, +8 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Federal Reserve Board's careers page, not through a job board

First seen by Remote Rocketship October 23

Still open on Federal Reserve Board's site. Checked 1 hour ago.

Logo of Federal Reserve Board

Federal Reserve Board

1001 - 5000 employees

Founded 1913

🏦 Banking

💸 Finance

🏛️ Government

Banking • Finance • Government

The Federal Reserve Board is the central banking system of the United States, tasked with providing the nation with a safe, flexible, and stable monetary and financial system. It conducts the nation’s monetary policy, manages financial regulation, supervises and regulates banks, maintains financial stability, and provides financial services to the U. S. government. The Board also plays a key role in implementing monetary policy through the Federal Open Market Committee (FOMC) and oversees various financial stability assessments and payment systems.

📋 Description

• Perform large-scale clearinghouse/transaction processing activities for the Fed ACH and Check business lines • Provide real-time support for Check/ACH processing across a 24x6 business model • Monitor application health for core processing platforms and satellite/subsystems • Support operations/production issues and incident management • Analyze operational and customer-volume trends and patterns to assist with process improvements and solutions • Participate in business testing, defect management, and activities supporting platform enhancements or new products/services • Perform recurring analytical and ad-hoc tasks • Assist with cross-team activities and communicate requirements, responsibilities, expectations, and deliverables • Support ancillary business operations such as customer call center support and preliminary accounting/settlement, depending on shift • Identify production issues and operational matters requiring escalation • Provide ad-hoc analysis and assistance to technical and customer support teams • Monitor interdepartmental communication and ensure accuracy and timeliness • Complete critical daily payment processing tasks within core applications • Participate in payment-system projects and initiatives, including planning, administrative work, meeting organization/facilitation, and discussion leading • Consult shift leads or subject matter experts and perform moderately complex research

🎯 Requirements

• High School Diploma or GED • Specialist I: Less than two years of relevant experience • Specialist II: Two to five years of relevant experience preferred • Associate degree or 2 years equivalent experience preferred • Ability to work 3rd shift: 12:00 AM–8:30 AM EST, Monday–Friday • Occasional weekend hours during testing phases • Entry level working knowledge of critical systems • Working knowledge of systems used by operational groups • Ability to work in a dynamic and frequently changing environment • Effective verbal and written communication skills • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future • Successful completion of required background screening, including fingerprinting, criminal background check, education and employment verification, and potential additional screening

🏖️ Benefits

• Comprehensive healthcare options (Medical, Dental, and Vision) • 401K match • Fully funded pension plan • Paid vacation and holidays • Flexible work environment • Generously subsidized public transportation • Education Assistance Program • Professional development programs, training and conferences

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