Senior Product Analyst – Data & Integration

🕒 August 4

🏄 California – Remote

🏄 California – Remote

💵 $112.4k - $149.8k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Partner with Marketing, Sales, Data Operations, Engineering, and Enterprise Data teams to define business capabilities supported by Salesforce, Data360, Marketing Cloud, and custom platforms • Lead discovery sessions to identify customer, engagement, operational, and behavioral data requirements • Define business logic, data requirements, and integration patterns for capturing, transforming, activating, and sharing data • Translate business objectives into business requirements, user stories, process flows, functional specifications, and data mapping documentation • Collaborate with Engineering and Enterprise Data teams to design scalable, reusable integration patterns • Define business rules supporting customer and engagement data assets • Liaise across Sales, Marketing, Data Operations, and Engineering teams • Support AI-enabled solutions by connecting and optimizing customer, engagement, and operational data • Collaborate with Product Managers on product roadmaps and enterprise data and integration capabilities • Evaluate processes and identify opportunities for automation and operational efficiency • Create and maintain process maps, functional requirements, user stories, acceptance criteria, and integration specifications

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, or a related discipline, or equivalent experience • 5+ years of experience leading business analysis, product analysis, or solution analysis within Salesforce or enterprise CRM ecosystems • Experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Data360 • Experience with customer data platforms such as Segment • Strong understanding of enterprise customer data, data integration, identity resolution, APIs, event-driven architectures, and modern integration patterns • Expertise in requirements gathering, business process analysis, stakeholder facilitation, process modeling, and user story development • Strong understanding of customer data governance, data quality, and business data stewardship • Excellent communication and influencing skills • Salesforce Business Analyst Certification or Salesforce Administrator Certification preferred • Salesforce Data Cloud (Data360) Consultant Certification preferred • Salesforce Agentforce Certification preferred • Experience with MuleSoft or enterprise integration platforms preferred • Experience supporting enterprise AI initiatives, intelligent automation, or customer data activation strategies preferred

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment