First Merchants Corporation
1001 - 5000 employees
Founded 1893
🏦 Banking
💸 Finance
Banking • Finance
<First Merchants Corporation> First Merchants Corporation is a regional bank holding company providing consumer, small business, commercial and private wealth banking services. It offers deposit accounts, lending (mortgages, home equity, vehicle, commercial and SBA loans), treasury and liquidity management, merchant services, retirement and investment management, and online/mobile banking. The company emphasizes community support, financial wellness education, and local branch service, and is FDIC-insured and an Equal Housing Lender.
Assistant Director, IT Operations
🕒 May 30
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
First Merchants Corporation
1001 - 5000 employees
Founded 1893
🏦 Banking
💸 Finance
Banking • Finance
<First Merchants Corporation> First Merchants Corporation is a regional bank holding company providing consumer, small business, commercial and private wealth banking services. It offers deposit accounts, lending (mortgages, home equity, vehicle, commercial and SBA loans), treasury and liquidity management, merchant services, retirement and investment management, and online/mobile banking. The company emphasizes community support, financial wellness education, and local branch service, and is FDIC-insured and an Equal Housing Lender.
📋 Description
• Ensure maximum value is attained from applications and manage application standards. • Provide leadership on key projects aimed at improving process performance. • Deliver superior quality service and product support for bank customers. • Provide quality application support service to internal customers on all digital systems. • Own and manage end-users requests using the established work order management system. • Communicate, coordinate and resolve all issues regarding service quality. • Ensure maximum system uptime on all applications from a support perspective. • Escalate issues internally or to vendor for resolution as required. • Ensure data integrity is maintained. • Keep applications current with vendor releases, patches and other requirements. • Manage and administer activities related to all applications including implementation and management of interfaces.
🎯 Requirements
• High school diploma or equivalent (GED). • Over five (5) years of related management experience. • Bachelor’s degree in business, technology or related field (a plus). • Prior experience in related role at a financial institution (a plus). • Lead or participated in merger/acquisition integration activities (a plus).
🏖️ Benefits
• Base Pay PLUS Bonuses • Medical, Dental and Vision Insurance • 401k • Health Savings and Flexible Spending Accounts • Vacation/Sick Time • Paid Holidays • Paid Parental Leave • Tuition Reimbursement • Additional Benefits
Apply NowSimilar Jobs
🕒 May 29
Hawthorne Health
1 - 10
Director of Sales Operations at Hawthorne Health managing pricing strategy and proposal development for clinical trial services. Driving revenue growth while collaborating across teams to optimize pricing models and contracts.
🕒 May 29
Payment Operations Manager at TrueML, overseeing payment strategy and team growth for better customer experiences. Leading compliance, risk management, and operational efficiency.
🕒 May 29
Principal Operations Engineer, Controls overseeing building automation in AI data centers. Leading operational readiness and controls systems across the fleet.
🕒 May 29
Chief of Staff leading strategic initiatives for Navan's Global Operations and Service. Act as trusted advisor to SVP and drive operational projects.
🕒 May 29
Principal Operations Engineer for electrical infrastructure in data centers. Overseeing operational readiness and technical audits across AI hyperscale data center portfolio.
