Relationship Manager

🔥 4 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Build and strengthen relationships with key client stakeholders, including senior executives • Lead regular client meetings, account reviews and face-to-face engagements • Identify commercial opportunities through solution selling, product adoption and portfolio expansion • Analyse portfolio performance to uncover trends, manage risk and recommend actions • Resolve service concerns proactively and coordinate internal support • Partner with Pricing, Risk, Credit, AML, Operations and Sales teams • Support onboarding activities for new corporate clients and provide ongoing relationship management • Maintain accurate account plans, activity updates and client insights

🎯 Requirements

• Experience managing client relationships in card payments, merchant acquiring or financial services • Knowledge of interchange, scheme fees, merchant pricing and payment economics • Understanding of chargebacks, disputes and card scheme processes • Ability to manage a portfolio independently, prioritise effectively and make sound commercial decisions • Strong communication, stakeholder management and problem-solving skills with the ability to influence senior decision-makers • Experience with payment gateways, ecommerce solutions and technical integrations • Background supporting strategic or enterprise-level clients within the payments industry • Familiarity with consultative selling and identifying growth opportunities across a client portfolio • Confidence interpreting performance data and turning insights into actionable recommendations

🏖️ Benefits

• Paid holidays, including Unlimited Recharge & Refuel for qualifying associates • Free counselling through the EAP • Competitive salaries • Employee Stock Purchase Plan • Living Proof recognition program with points exchangeable for rewards • Medical, dental, life and insurance options • Well-being resources through the Fuel Your Life program • Training, development and certification opportunities • Internal mobility opportunities • Employee Resource Groups • Diverse and inclusive culture