IT Account Manager

Job not on LinkedIn

🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of Telefónica Tech

Telefónica Tech

1001 - 5000 employees

🏥 Healthcare

🛡️ Insurance

🏭 Manufacturing

Healthcare • Insurance • Manufacturing

Telefónica Tech is a leading company providing comprehensive digital transformation solutions. They offer a range of services including Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace solutions. Telefónica Tech works with industries such as Public Sector, Healthcare, Financial Services, Insurance, Manufacturing, and Retail to enhance their digital capabilities and ensure efficient, secure, and innovative operations. The company is committed to corporate social responsibility and employs advanced technology to support resilient, scalable, and secure digital solutions for its clients.

📋 Description

• Manage and grow a portfolio of existing customer accounts • Achieve and exceed agreed sales, revenue and profit targets • Build trusted relationships with customers and key vendor Account Managers • Identify cross-selling opportunities across IT products and services • Take ownership of opportunities and progress deals through to completion • Prepare commercial elements of customer proposals, including pricing, discounts and margin modelling • Deliver sales presentations to new and existing customers • Monitor competitor activity and support customer retention strategies • Maintain accurate customer, opportunity and relationship data within Salesforce • Work with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services • Retain and develop existing accounts while driving sustainable commercial growth and excellent customer experience

🎯 Requirements

• Previous Account Management or Sales experience within the IT or technology sector • Proven track record of achieving or exceeding sales targets • Experience managing and growing existing customer relationships • Strong commercial awareness with an understanding of pricing, profitability and margins • Experience using CRM systems to manage opportunities and customer engagement • Excellent communication and stakeholder management skills • Strong organisation, planning and time management skills • Customer-focused approach with a passion for building long-term relationships • Ability to work independently and manage multiple priorities effectively • Resilient, proactive and results-driven mindset • Desirable: Experience using Salesforce CRM • Desirable: Experience working with technology vendors and partners • Desirable: Knowledge of IT products, services or managed services • Desirable: Experience delivering customer presentations and commercial proposals • Desirable: Experience working closely with purchasing, finance or project delivery teams

🏖️ Benefits

• Employees can work remotely • Inclusive culture and accessible hiring practices • Employee Resource Groups, including TogetHer (Women's network), Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability

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