Sales Process, Technology & AI Specialist

🕒 September 18

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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FIS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

FIS is a leading provider of technology solutions for financial institutions, businesses, and governments worldwide. It offers a comprehensive suite of banking, lending, and payment solutions designed to help entities thrive in the digital age. FIS focuses on providing advanced solutions that improve efficiencies, reduce costs, and enhance customer satisfaction by offering services such as digital banking, automated finance, wealth management, and payment processing. With its expertise in fintech, FIS powers the global economy by ensuring secure and efficient money management throughout its lifecycle, from storage and transfer to investment and compliance.

📋 Description

• Own the documented end-to-end sales process, including stage definitions, entry and exit criteria, qualification standards and seller-motion hand-offs • Maintain process guides, playbooks and role-based standards as a single source of truth • Run sales process governance, including change intake, impact assessment, approval and controlled field release • Diagnose seller workflow friction through field interviews and adoption data and create an improvement roadmap • Design, build and personally deliver training covering sales process, methodology and the full sales technology stack • Own learning architecture from new-hire onboarding through tenured-seller upskilling with role-based paths • Deliver live, virtual, on-demand, micro-learning, job-aid and office-hour enablement with certification and reinforcement • Lead platform rollouts and process releases, including readiness, communications, cutover enablement and post-launch support • Own commercial AI enablement and develop practical seller fluency in AI • Translate AI capabilities into role-specific use cases for research, call preparation, account planning, messaging and proposal support • Build and curate the commercial prompt library and use-case catalogue • Own commercial AI usage standards with Legal, Risk and Privacy and represent Commercial in enterprise AI governance forums • Use AI to generate training content and assessments, draft communications, build role-play scenarios and analyze feedback • Define and report measures for process compliance, training effectiveness, technology adoption and AI usage • Run feedback loops with the field and report enablement impact to Sales Technology & AI and Commercial leadership

🎯 Requirements

• More than 5 years of experience in sales enablement, sales process design, change management, revenue operations or sales training within a B2B enterprise environment • Demonstrable experience designing and personally delivering training to a distributed sales audience • Direct experience owning, documenting or materially reshaping a sales process in a complex organization • Practical, hands-on use of AI in a professional context • Strong change management capability across a large, distributed and often skeptical audience • Ability to operate independently as an individual contributor and influence senior stakeholders without formal authority across NA, EMEA and APAC time zones • Bachelor’s degree in Business, Communications, Marketing or a related field • Background in financial services, fintech or enterprise SaaS • Experience working in Global MNC Organizations • Familiarity with CRM, sales engagement, content enablement, conversation intelligence and data intelligence platforms • Exposure to a major CRM or platform migration as an enablement, training or change owner • Working knowledge of a recognized sales methodology • Formal change management credential such as Prosci/ADKAR is a plus

🏖️ Benefits

• Opportunities to innovate in fintech • Inclusive and diverse team atmosphere • Professional and personal development • Resources to contribute to your community • Competitive salary and benefits

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