Pricing & Order Operations Analyst

🕒 September 22

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

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Fivetran

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

💰 $565M Series D on 2021-09

Consulting • Logistics • Data Integration

Fivetran is a company that focuses on simplifying the process of data integration by providing automated data connectors that sync data from different sources into data warehouses, enabling seamless analytics and insights. Using a streamlined, fully-managed approach, Fivetran helps businesses consolidate their data infrastructure to ensure consistent data availability and reliability.

📋 Description

• Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation • Validate pricing-related quote-to-cash changes across quoting, approvals, discounting logic, product configuration, and downstream order execution • Confirm pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows • Prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior • Maintain documentation for pricing- and order-related system configurations, dependencies, and release-readiness criteria • Participate as a Pricing and Order Operations subject-matter expert in user acceptance testing • Execute assigned test cases and collaborate with go-to-market subject-matter experts • Develop and maintain test cases for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management • Document test results and defects with traceability from business requirement to test outcome • Provide domain-specific readiness input through the UAT sign-off process • Maintain the Pricing and Order Operations regression test suite • Validate order operations across signature packet generation, e-signature routing, booking rules, marketplace offer configuration, and booking-to-order management handoffs • Partner with IT’s business systems team and the Proposal-to-Order Lead to align order operations rules with pricing, quoting, billing, and revenue systems • Ensure signature packets and marketplace offers accurately reflect order and pricing terms • Identify and troubleshoot order operations issues, escalating systemic problems to the appropriate system owner • Report to the Order Operations & Monetization lead; workload prioritization is owned by that lead

🎯 Requirements

• 1–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes • Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly • Strong attention to detail and comfort performing structured, repeatable testing work • Comfort using conversational AI tools such as Claude, ChatGPT, or internal chatbots, with sound judgment about when human review or decision-making is necessary • Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences • Proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, Sales, and Deal Desk without heavy oversight • Exposure to Revenue Recognition or Professional Services systems and processes is a bonus

🏖️ Benefits

• 100% employer-paid medical insurance • Generous paid time-off policy (PTO) • Paid sick time • Inclusive parental leave policy • Holidays, including a year end Global Week of Rest • Volunteer days off • RSU stock grants • Professional development and training opportunities • Company virtual happy hours • Free food • Fun team-building activities • Monthly cell phone stipend • Access to an innovative mental health support platform offering therapy, coaching, and self-guided mindfulness exercises for covered employees and covered dependents

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