Senior Site Reliability Engineer

🔥 8 minutes ago

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Flip

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

👥 HR Tech

☁️ SaaS

🤖 Artificial Intelligence

HR Tech • SaaS • Artificial Intelligence

Flip is the AI employee experience platform for frontline and deskless workers. The platform unites internal communications, HR self-service (payslips, time-off, onboarding), AI-native intranet, AI workflows, and frontline identity management into a single, mobile-first app that works on any device — including shared phones without corporate email. Flip includes an AI layer (Flip Intelligence / Ask AI), an app builder and integrations with existing tools (SharePoint, Teams, HR systems), and targets industries with large deskless workforces. Customers cited include Ben & Jerry’s, Bosch, KFC and PENNY, demonstrating use across retail, food service, manufacturing and logistics.

📋 Description

• Co-owner of the architecture: Help drive the architecture and evolution of our cloud infrastructure on Azure and our Kubernetes clusters—designed for high throughput and maximum availability—to support Flip’s rapid global growth. • Drive the resilience strategy: Define our approach to global scaling, zero-downtime deployments, rollback mechanisms, and disaster recovery, ensuring the platform remains available around the clock. • Evolve our observability stack: Optimize our LGTM stack (Loki, Grafana, Tempo, Mimir) into a foundation our engineers can rely on. • Improve our IaC platform: Remove toil at the source and make our infrastructure a true self-service for engineering teams. • Lead during incidents: Take a leading role in major platform incidents, conduct factual post-incident analyses (blameless post-mortems), and turn findings into lasting improvements. • Mentor within the squad: Coach team members, lead RFCs and design reviews, and help engineers grow into stronger SREs. • Shape our roadmap: Collaborate closely with your squad to define the direction of the platform.

🎯 Requirements

• 5+ years of hands-on experience as a Site Reliability Engineer (SRE), Platform Engineer, DevOps Engineer, Infrastructure Engineer, Cloud Engineer, or Backend Engineer with a strong infrastructure focus. • Proven track record of building and operating high-throughput, highly available systems in production. • Deep, production-grade experience with Kubernetes on one of the major hyperscalers. • Strong experience with modern observability stacks (e.g., Prometheus, Mimir, VictoriaMetrics, Dash0, Loki, ELK) and a clear understanding of SLIs, SLOs, and error budgets. • Solid software development skills in Go (strongly preferred, as our IaC runs on Pulumi in Go) or Python. • Hands-on experience with Infrastructure as Code (Pulumi, OpenTofu, Terraform) and GitOps (e.g., Argo CD), plus CI/CD pipeline design. • Demonstrated ability to lead complex infrastructure initiatives from design to production—including writing RFCs and driving architectural decisions within your team. • Experience mentoring engineers and raising the technical level within a team. • Comfortable taking end-to-end responsibility for critical incidents and turning insights into sustainable technical improvements. • Strong communication skills and fluent English. • Willingness to participate in on-call rotations to ensure the reliability of our platform.

🏖️ Benefits

• Work mode: We are remote-first, giving you the flexibility to work from home. At the same time, we value the benefits of in-person collaboration. Depending on the role, you will occasionally join team events, workshops, or meetings at our offices in Berlin or Stuttgart—always with sufficient notice. The exact balance will be discussed transparently during your interview process. • Work–life balance: We don’t want you glued to your desk, so we cover the cost of your E-Gym/Wellpass membership and offer company bike leasing (JobRad). • Celebrate success: You’ll work with highly motivated and engaged people in a relaxed working atmosphere. • Have impact: You’ll actively shape Flip. You’ll be an enabler of the rapid growth of a young tech company and grow alongside your goals. Good vibes guaranteed. • Happy to be a Flipster: Look forward to regular team events and culture days that bring us together as Flipsters. • Work abroad: At Flip you can also work from other European countries — let’s talk about workation during the interview.