Senior/Staff Site Reliability Engineer

🕒 May 14

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Logo of Fonoa

Fonoa

WebsiteLinkedIn

51 - 200 employees

Founded 2020

💳 Fintech

📋 Compliance

☁️ SaaS

💰 $60M Series B on 2022-07

Fintech • Compliance • SaaS

Fonoa is a global tax automation platform that revolutionizes tax compliance for businesses worldwide. It provides services such as tax ID validation, tax rate determination, compliant invoicing and e-invoicing, real-time tax data reporting, and domestic tax returns filing. By integrating seamlessly into various global markets, Fonoa aids companies in adhering to constantly changing tax regulations and supports tax compliance at the transaction level. The platform is particularly beneficial for marketplaces, software companies, and digital content providers by automating tax processing and ensuring compliance with evolving tax laws across more than 100 countries.

📋 Description

• Continuously iterate on our platform, building self-service tooling and services consumed by internal customers (engineering teams). • Helping to improve our products' observability, availability, security, and latency, so we can always keep our customers happy. • Participating in an on-call schedule, taking care of the services the team owns. • Defining and continuously improving our SLIs, SLOs, and SLAs as part of our ever-present effort to achieve operational excellence. • Helping all engineering teams adopt site reliability.

🎯 Requirements

• You are fully proficient in English. Written and spoken, as we are a bunch from around the world, and we work in English. • You communicate effectively and asynchronously. • You have an automation mindset focused on streamlining daily operations. • You manage infrastructures with code; it doesn't exist if it's not in git. • You have programming skills in at least one language, or can learn more if the opportunity arises. • You strongly favour simplicity over complexity. • You solve problems with other people; you are a team player, not a hero. We share the knowledge (and sometimes the pain). • You prefer data to opinions when making decisions. And are ok with finding the data yourself when it's missing. • You have a strong sense of ownership, care about what you build, and build the right thing that serves your customers. • You are a builder at heart. You like the opportunity to have tons of exposure, make things work for a company long-term, and have an entrepreneurial attitude for anything that comes your way. • You are comfortable with changes in priorities, goals, and deadlines. You see this more as an opportunity than a hurdle. You are also comfortable challenging the status quo and pushing for change yourself.

🏖️ Benefits

• Ownership – engineers own what they build end-to-end • Simplicity – we break down complex problems into clear solutions • Thinking Big - we innovate with modern technologies (LLMs, AI Agents, etc.) to solve meaningful problems • Quality – scalable, maintainable systems are non-negotiable • Speed & iteration – we ship fast, learn, and improve continuously • Collaboration – we win as a team, not as individuals

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