Bilingual Spanish Customer Service Representative

Job not on LinkedIn

🕒 July 29

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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FRONTLINE CALL CENTER

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.

📋 Description

• Provide critical support connecting people to emergency shelter and resources from the comfort of your home.

🎯 Requirements

• Fluent Bilingual Spanish/ English speakers (spoken and written) • Call center or customer service experience • Remote work experience is a plus • Tech-savvy with ability to navigate multiple systems • Reliable: 100% attendance required for orientation and training, no exceptions • Open availability required (including weekends) • Computer & Equipment: Windows 11 based PC (no MACs or Chrome Book) • Dual monitors – this helps you see multiple programs at once while assisting customers. • Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation) • At least 16 GB of memory (RAM) with 12 GB usable – this keeps your computer running smoothly while using several tools at once. • CPU utilization should be 50% or less • Wired internet connection required – Wi-Fi is not allowed ; your computer must be connected to your router using an Ethernet cable for a stable signal. • Download speed: 20 Mbps or higher (for receiving data). • Upload speed: 10 Mbps or higher (for sending data). • Ping: 20 MS or less (for a fast, responsive connection).