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Senior People Business Partner

🕒 September 4

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Logo of Fullsteam

Fullsteam

1001 - 5000 employees

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Serve as a trusted advisor to business leaders and translate business needs into practical people solutions • Partner with leaders on organizational effectiveness, team structures, roles, reporting relationships, workforce needs, and organizational changes • Support talent and organizational decisions while considering business objectives, employee impact, cost, risk, and long-term effectiveness • Lead people-related planning and execution for organizational changes • Coach leaders through performance management matters and performance concerns • Develop and support performance improvement plans and related documentation • Lead and resolve employee relations matters, workplace conflicts, policy issues, investigations, disciplinary actions, and complex employee situations • Conduct workplace investigations and provide recommendations based on facts, business context, policies, and risk • Help leaders distinguish performance, capability, behavior, role clarity, organizational, and management issues • Provide candid counsel and constructive challenge to leaders • Partner with Talent Acquisition, Total Rewards, People Operations, HRIS, Legal, and other People Team functions • Identify recurring organizational themes and recommend actions to improve leader effectiveness, employee experience, and business outcomes • Support broader People Team programs and priorities • Maintain ownership and follow-through from initial assessment through execution and resolution

🎯 Requirements

• Strong business acumen and ability to connect people and organizational decisions to business outcomes • Deep working knowledge of employee relations, performance management, and HR best practices • Demonstrated ability to advise and influence leaders on complex and sensitive people matters • Strong consultative and problem-solving skills • Ability to assess risk thoughtfully and balance legal, employee, and business considerations • Experience supporting organizational design, workforce planning, organizational change, and talent decisions • Strong judgment and effective decision-making in ambiguous situations • Ability to move between strategic consultation and hands-on execution • Excellent written and verbal communication skills, including navigating difficult conversations • High ownership, discretion, and follow-through • Ability to manage multiple priorities and sensitive matters in a fast-paced, evolving environment • Proficiency with HCM systems; Workday experience preferred • Bachelor's degree in Human Resources, Business Administration, or a related field • 5+ years of progressive HR experience focused on business partnership and employee relations • Experience supporting employees and leaders in both the United States and Canada strongly preferred • Working knowledge of Canadian employment practices and provincial employment standards strongly preferred • Demonstrated experience advising and influencing business leaders on complex people decisions • Experience supporting organizational change, workforce planning, or organizational effectiveness initiatives preferred • Experience in a fast-paced, changing, or decentralized business environment preferred • HR certification such as SPHR, SHRM-SCP, CHRP, or CHRL preferred

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