Senior Presales Engineer - Enterprise & Strategic

April 30

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Fundraise Up

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Charity • Fintech • SaaS

Fundraise Up is a digital platform that revolutionizes the way nonprofits conduct online fundraising. It offers a suite of tools designed to enhance donor engagement and boost conversion rates, including optimized campaign pages, a checkout system, and pre-built UI components. Fundraise Up supports global fundraising with multi-language capabilities and provides comprehensive security features to protect both donor data and the fundraising process. It integrates seamlessly with various platforms and uses artificial intelligence to personalize the donation experience. Its mission is to maximize donations for causes worldwide through innovative technology and strategic partnerships with nonprofits.

51 - 200 employees

🤲 Charity

💳 Fintech

☁️ SaaS

📋 Description

• As a Presales Engineer at Fundraise Up, you will be a key technical advisor and trusted partner to our prospective clients. • You will collaborate closely with Sales, Solutions, Product, and Customer Success teams to understand customer needs, map them to the Fundraise Up platform, design tailored solutions, demonstrate the value of our platform and ensure a seamless evaluation process. • Your expertise will help NGOs understand how Fundraise Up can solve their unique challenges and drive their mission forward. • Partner with account executives throughout the sales cycle as the primary presales resource, providing deep product expertise and solution guidance. • Conduct technical discovery sessions to understand client requirements, integration needs, and business objectives. • Design and present tailored product demonstrations and tailored solutions that address specific client pain points and use cases. • Respond to technical questions and objections, articulating complex concepts in clear, business-relevant language to both technical and non-technical audiences. • Develop solution architectures, data mapping, and integration plans with third-party platforms (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier). • Support RFP/RFI responses, ensuring technical accuracy and compliance with standards such as PCI and GDPR. • Gather and relay client feedback to Solution Architecture and Product teams, contributing to product enhancements and roadmap decisions. • Stay current on fundraising technology trends, industry best practices, and competitor offerings. • Provide technical enablement and training to the Sales team, sharing insights and best practices. • Foster strong relationships with prospects and customers, ensuring technical satisfaction throughout the presales process.

🎯 Requirements

• 5+ years in a presales, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology sectors. • Strong technical background with experience in APIs, webhooks, data integration, and cloud-based platforms. • Experience working with Enterprise customers with large ARR. • Demonstrated ability to translate customer requirements into compelling technical solutions and communicate value effectively. • Experience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier). • Familiarity with compliance frameworks (GDPR, PCI DSS) and best practices for data security and privacy. • Excellent presentation, communication, and storytelling skills; able to engage both technical and executive stakeholders. • Analytical mindset with strong problem-solving, critical thinking, and adaptability skills. • Team-oriented with a collaborative approach to working with cross-functional teams. • Bachelor’s degree

🏖️ Benefits

• 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days. • 401(k) plan with company match. • FSA Spending Account. • 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. • Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. • Paid parental leave • Remote working.