Admissions Officer – Higher Education

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £27k - £31k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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FutureLearn

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $64.7M Corporate Round - FutureLearn on 2019-04

Consulting • Healthcare • Logistics

FutureLearn is an online learning platform and marketplace that offers short courses, ExpertTracks, microcredentials, and full online degrees created in partnership with universities and industry organizations. It provides subscription-based access for individual learners (Unlimited) and workplace learning solutions for businesses, covering a wide range of subjects from AI and cybersecurity to healthcare, business, and the arts.

📋 Description

• Report regularly to the Admissions Manager and provide clear updates on delegated tasks, workload and application volumes • Process and assess postgraduate applications in line with institutional admissions policies, programme entry requirements and agreed procedures • Review academic qualifications, professional experience and supporting documentation to determine whether applicants meet admission criteria • Assess applications from UK and international applicants, including overseas qualifications and supporting evidence • Check applications for completeness, accuracy and consistency; identify discrepancies, missing information or potential concerns and take appropriate action • Make admissions decisions within delegated authority, issue appropriate offers or escalate cases requiring further consideration • Apply academic, English-language and programme-specific entry requirements consistently • Verify and authenticate official academic and identity documentation • Assess UK fee status using Home/Overseas fee-status criteria and institutional procedures • Maintain knowledge of Higher Education fee assessment regulations in England, UKCISA guidance and applicable government regulations • Record application and student information accurately in Student Records Systems, CRM and/or admissions platforms • Maintain electronic student records and retain supporting documentation in accordance with institutional policies and GDPR • Manage a caseload of applications, prioritising according to deadlines, intake dates and business requirements • Identify recurring issues, process gaps and data-quality problems and escalate them to the Admissions Manager • Collaborate with Student Recruitment, Student Support, Awards, Finance, Compliance and other teams • Maintain and develop knowledge of admissions policies, programme requirements, institutional procedures and UK Higher Education regulations • Contribute to process improvements that increase efficiency, accuracy, compliance and applicant experience • Support audits, quality assurance activities and internal reviews of admissions processes • Handle confidential applicant and student information in accordance with GDPR, data protection and institutional policies

🎯 Requirements

• Demonstrable previous experience in a Higher Education Admissions role, with specific experience of postgraduate admissions • Experience processing applications for UK and international postgraduate students • Good understanding of the UK Higher Education admissions environment and the principles underpinning admissions decision-making • Demonstrable formal training in Higher Education fee assessment in England, such as recognised UKCISA HE fee-assessment training, or equivalent recognised professional training • Practical understanding of Home/Overseas fee-status assessment principles • Strong attention to detail and ability to identify discrepancies, inconsistencies and missing information • Experience working with Student Records Systems, CRM systems, admissions platforms or similar databases • Strong administrative and organisational skills, with ability to manage high volume of applications and competing deadlines • Ability to make decisions confidently within established policies and guidelines and recognise when a case should be escalated • Strong analytical and critical-thinking skills • Excellent written and verbal communication skills in English • Ability to communicate effectively with applicants and colleagues from different cultural and professional backgrounds • Experience working effectively within an international and cross-functional team • Strong IT skills, including Microsoft Office applications • Ability to prioritise workload effectively and meet agreed deadlines • High level of integrity and discretion when handling confidential student and applicant information • Commitment to providing a consistent, fair and professional admissions service • Advanced Microsoft Excel skills, including data analysis, filtering, pivot tables and reporting (desirable) • Experience using Salesforce, Microsoft Dynamics or another CRM/student recruitment platform (desirable) • Additional language skills advantageous

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