Field Application Specialist – BioAnalytics

🔥 7 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 11%

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Support customer evaluations, application assessments and technical consultations, translating process requirements into product and workflow recommendations • Execute application trials, validations, proof-of-concept activities and customer training • Design, coordinate and document customer-specific evaluation and onboarding plans and outcomes • Resolve technical inquiries, application challenges and product performance issues by troubleshooting customer processes and coordinating corrective actions • Provide application expertise throughout opportunity development, contributing technical insights, competitive positioning and solution recommendations • Generate leads through customer interactions, meetings, pre-sales activities, presentations and seminars • Maintain awareness of and track opportunities within the pipeline • Capture customer feedback, application trends and competitive intelligence by analysing field observations, trial outcomes and product usage patterns • Share actionable recommendations with Product Management and relevant stakeholders to support portfolio enhancements • Cover a territory across the North of England, Scotland and Ireland with regular customer interaction and travel

🎯 Requirements

• Master’s degree or PhD in Life Sciences, Biotechnology, Engineering or a related field • Previous experience of application support, technical support, field application, laboratory, process development or related customer-facing experience within the life sciences industry • Experience with biological imaging platforms, microscopy or cell culture, together with in-depth knowledge of relevant applications and associated customer workflows • Strong hands-on technical capability, including demonstrations, trials, evaluations and customer training, with the ability to document findings, outcomes and technical recommendations in a structured manner • A strong troubleshooting and solution-oriented mindset, with the ability to resolve technical and application-related issues in customer environments • Customer-focused approach with strong communication and presentation skills, and the ability to understand customer needs and articulate technical value to diverse stakeholders • Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix environment • Willingness to travel up to 70% of the time • Must have the right to work in the UK

🏖️ Benefits

• Mentoring, leadership programs, Talent Talks, internal seminar offerings, coaching for managers • Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact • Mutual support, team spirit and international collaboration; communities on numerous topics, such as coaching, agile working and businesswomen network • 37.5 hours working week • 25 days annual leave plus public holidays • Annual option to buy, sell or carry over annual leave • Company Car • Private Medical Insurance • Private Dental Insurance • Group Life Assurance • Travel Insurance (Employee Paid) • Salary Sacrifice Health Assessment Service • Salary Sacrifice Cycle to Work Scheme • Group Personal Pension Plan • Group Income Protection • Salary Sacrifice Will Writing Service

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