Field Service Engineer – X-Ray Multi-Vendor Services

🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 15%

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Perform advanced, total system-level troubleshooting, installation, maintenance, and service repair on OEM non-GE designated X-ray equipment, including Philips, Siemens, Canon, and Samsung. • Interface daily with department staff regarding equipment status and ongoing issues. • Maintain daily customer communication to ensure resolution and proper follow-up. • Keep customer service logs and internal service records up to date. • Maintain tools and test equipment and ensure calibration. • Identify sales opportunities and communicate them to the account team. • Work as a member of the local team to provide efficient and cost-effective service delivery. • Manage warranty and Planned Maintenance Service contract cost control. • Support and mentor other Field Engineers on advanced troubleshooting and technical fixes. • Lead complex and multifunctional system installations. • Maintain quality systems and programs compliant with ISO 9001 standards and GE HealthCare Service Quality policies. • Develop and maintain strong interpersonal relationships with customer representatives. • Drive customer satisfaction through Service Excellence.

🎯 Requirements

• Qualified to National Diploma or B-Tech Degree level or equivalent. • Strong technical and analytical skills. • Solid Field Services experience in OEM-trained X-ray systems. • Comprehensive knowledge of X-ray systems and related imaging modalities. • Proficient in English. • Ability to work independently with minimal direction. • High work standards, initiative, and motivation. • Strong planning and organizational skills. • Excellent communication, listening, and interpersonal skills. • Strong customer focus with the ability to influence and build relationships effectively.

🏖️ Benefits

• Relocation Assistance Provided: No

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