Field Service Engineer – Diagnostic Imaging, Vascular, Surgery X-Ray, Mammography

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform installation, maintenance, and repair of all X-ray systems across the Midlands, with flexibility to support wider UK requirements • Diagnose and resolve complex system-level faults across multi-technology platforms • Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction • Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible • Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service • Manage tools, spare parts, and travel logistics efficiently • Complete all required documentation accurately and within deadlines • Travel approximately 35–40% of the time, with occasional overnight stays • Attend international training courses as required • Support overtime, short-notice callouts, and compulsory weekend shifts (1 in every 4 weekends)

🎯 Requirements

• HNC (or equivalent) in Engineering or a related technical discipline • Field service experience; medical imaging experience advantageous but not essential • Strong communication and interpersonal skills • Self-motivated, organised, and able to work independently • Experience with remote connectivity tools and diagnostics • Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting • Full UK driving licence • Fluent in English • Experience with additional medical imaging modalities desirable • Knowledge of DICOM and IT/network troubleshooting desirable • Familiarity with CRM systems desirable • Project management experience desirable

🏖️ Benefits

• Full training provided • Remote diagnostics and support from a home office • International training courses as required • Relocation assistance not provided