Field Service Engineer – X-Ray Multi-Vendor Services

🕒 September 1

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 23%

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform advanced, total system-level troubleshooting, installation, maintenance, and service repair on OEM non-GE designated X-ray equipment, including Philips, Siemens, Canon, and Samsung systems. • Interface daily with department staff regarding equipment status and ongoing issues. • Maintain daily customer communication to ensure resolution, proper follow-up, and customer satisfaction. • Keep customer service logs and internal service records up to date. • Maintain tools and test equipment and ensure calibration. • Identify sales opportunities and communicate them to the account team. • Work as a member of the local team to provide efficient and cost-effective service delivery. • Manage warranty and Planned Maintenance Service (PMS) contract cost control. • Support and mentor other Field Engineers on advanced troubleshooting and technical fixes. • Lead complex and multifunctional system installations. • Maintain quality systems and programs compliant with ISO 9001 standards and GE HealthCare Service Quality policies.

🎯 Requirements

• Qualified to National Diploma or B-Tech Degree level or equivalent. • Strong technical and analytical skills. • Solid Field Services experience in OEM-trained X-ray systems. • Comprehensive knowledge of X-ray systems and related imaging modalities. • Proficient in English. • Ability to work independently with minimal direction. • High work standards, initiative, and motivation. • Strong planning and organizational skills. • Excellent communication, listening, and interpersonal skills. • Strong customer focus with the ability to influence and build relationships effectively.

🏖️ Benefits

• Relocation Assistance Provided: No

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