Generator Health
51 - 200 employees
🤖 Artificial Intelligence
🤝 B2B
⚕️ Healthcare Insurance
Artificial Intelligence • B2B • Healthcare Insurance
Generator Health is an operations-focused healthcare company that acts as the human-in-the-loop backbone for emerging health technology platforms. The company navigates complex patient access workflows — including insurance authorization, pharmacy logistics, and provider coordination — and uses that operational data and expertise to train and power proprietary AI models. Generator Health positions itself as a career-oriented employer that converts administrative healthcare complexity into streamlined, tech-enabled patient access solutions.
Operations Team Lead
Job not on LinkedIn
🕒 May 28
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Generator Health
51 - 200 employees
🤖 Artificial Intelligence
🤝 B2B
⚕️ Healthcare Insurance
Artificial Intelligence • B2B • Healthcare Insurance
Generator Health is an operations-focused healthcare company that acts as the human-in-the-loop backbone for emerging health technology platforms. The company navigates complex patient access workflows — including insurance authorization, pharmacy logistics, and provider coordination — and uses that operational data and expertise to train and power proprietary AI models. Generator Health positions itself as a career-oriented employer that converts administrative healthcare complexity into streamlined, tech-enabled patient access solutions.
📋 Description
• Lead a team of Operations Specialists executing workflows for patient medication access • Use data to monitor team performance and identify gaps and bottlenecks • Develop a team that gets measurably better with clear success metrics and feedback • Make sound, consistent calls in gray-zone situations for escalations • Onboard and train new specialists for faster productivity • Build infrastructure with SOPs, quality audits, analytics, and workflows • Provide leadership with visibility into team performance and issues
🎯 Requirements
• 2–5 years of experience leading or operating in a process-driven, SLA-driven environment • A background in healthcare operations (prior authorization, patient access, pharmacy, RCM, or similar) • Specific metrics you owned and improved — productivity, quality, SLA, ramp time, or similar • Comfort with ambiguity — structure half-defined problems and drive to clear outcomes • Analytical and technically fluent — comfortable with data and complex software tools • Built or redesigned a process from scratch under time pressure • Credibility with the team came from knowing the work, not just overseeing it. • Know how to coach: give direct, specific feedback and develop people deliberately.
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