Delivery Manager

🕒 May 13

🌵 Arizona, Florida, +15 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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George Jon

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

George Jon is a specialized company focused on eDiscovery data systems. It offers a range of solutions, including 24/7/365 managed services for critical data systems, turnkey data management solutions to optimize eDiscovery datasets, and migration and support for transitions to cloud-based platforms like RelativityOne. With over fifteen years of experience, George Jon provides professional management, support, and security for flexible and trusted eDiscovery platforms worldwide. The company has been recognized for its excellence in technology partnerships and is known for its expertise in planning, designing, managing, and supporting eDiscovery platforms to drive client profitability and operational efficiency.

📋 Description

• own delivery for assigned engagements, accountable for schedule, scope, resourcing, and customer outcomes • run risk and issue management: maintain registers, escalate early, and drive decisions to closure • lead customer and internal delivery cadences (kickoffs, weekly status, technical checkpoints) • plan and coordinate engineering assignments by skill, capacity, and priority • facilitate technical decisions with engineering and infrastructure teams • protect scope and enforce change control • maintain delivery artifacts that stand up to audit: project plans, decision logs, risks/issues, change requests • provide executive-ready reporting and publish meeting notes within 24 hours • drive post-project retrospectives and convert lessons learned into tracked improvements • monitor portfolio health and trends and recommend corrective actions • improve delivery scalability: standardize templates, tighten intake and kickoff, and reduce rework through better governance • evolve delivery standards and workflows to improve predictability, transparency, and customer experience across engagements

🎯 Requirements

• 5+ years of experience managing technical delivery or implementation projects • experience managing projects involving infrastructure, cloud, SaaS, IT services, or eDiscovery technologies • experience managing cross-functional technical resources such as engineers, consultants, or implementation specialists • proven delivery leadership for technical or infrastructure projects • working knowledge across VMware, Windows Server, Active Directory, networking, storage, and disaster recovery • strong delivery governance: milestone planning, change control, risk escalation, and stakeholder alignment • executive-level communication and ability to drive ownership across cross-functional teams • technical fluency to challenge assumptions and translate engineering details into customer-ready language • comfortable in service and project management tools (e.g., ConnectWise, Asana) • proficient with Microsoft 365 (Excel, Teams) • self-motivated, adaptable, and calm under pressure

🏖️ Benefits

• remote-first work environment • high-value, low-cost BCBS health insurance plan • 401(k) with company match • ample time off including a full week in December • paid parental leave for primary and secondary caregivers • wellness reimbursement program