Senior Manager, Product Design

🔥 6 minutes ago

🇬🇧 United Kingdom – Remote

💵 £115k - £148k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 5%

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Lead design for HighLevel's core platform experiences, native mobile experiences and design system team • Report to the Senior Director, Product Design • Manage, coach and develop approximately 8 product designers across US and India teams • Set expectations for quality, ownership, collaboration and delivery • Hire, onboard and develop product designers • Conduct performance management, coaching, critiques and quality reviews • Raise aesthetic quality, visual craft, interaction quality, product design thinking and customer-centered execution • Lead design execution across navigation, account management, configuration, workflow execution and customer operations • Guide mobile design for native platforms • Partner with Product and Engineering on priorities, roadmaps, tradeoffs and customer experience • Connect desktop, mobile and shared platform surfaces into one coherent product experience • Line manage the design system team and partner on strategy, priorities, governance and adoption • Drive adoption of shared components, patterns and interaction standards across product, design and engineering • Build partnerships with Product, Engineering, Data, Support and Customer Success • Represent Design in planning, roadmap and delivery conversations • Work across time zones and cultures, especially between US and India teams • Encourage responsible AI-assisted workflows for exploration, prototyping, documentation and production collaboration

🎯 Requirements

• 9+ years of experience in product design, UX or related product experience disciplines • 3+ years managing product designers • Proven experience managing designers across complex B2B SaaS, platform, mobile or multi-product environments • Exceptional aesthetic judgment, visual craft and interaction-design taste • Experience leading critique, coaching designers and helping teams make strong design decisions • Experience leading or line managing design system work, including component libraries, shared patterns, contribution models, documentation, governance or adoption across product teams • Experience managing distributed teams and working across time zones • Experience working closely with India-based teams is a strong plus • Demonstrated ability to hire strong designers, develop existing talent and performance manage team members who need additional support • Strong product judgment and ability to balance customer needs, business outcomes, technical constraints and speed of execution • Familiarity with AI-assisted production tools such as Cursor, Claude Code or exploratory "vibe coding" workflows • Comfort operating in fast-paced, ambiguous environments with high ownership expectations

🏖️ Benefits

• Competitive compensation • Benefits • Flexibility • Global, remote-first organization • Opportunity to work with modern AI-assisted production tools and workflows • Opportunity to lead design for foundational product experiences used by millions of businesses • Opportunity to manage and grow a talented team across US and India • Opportunity to help level up design system strategy and execution • Opportunity to work in a culture that values velocity, ownership and practical experimentation

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