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Product Marketing Operations Manager

🔥 4 minutes ago

🌐 United Kingdom, Germany, +3 more countries – Remote

infoinfo

💵 £74.3k - £89.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Marketing Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Grafana Labs's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Drive cross-functional initiatives aligned with product marketing strategies across GTM, Product, and Marketing teams • Own follow-ups, task tracking, and on-time completion • Coordinate with field, Enablement, and Marketing teams on shared goals, priorities, and initiatives • Coordinate enablement activities with the Enablement team • Track product marketing metrics, including content, enablement session, and launch performance and usage • Interpret metrics and report on them to the team weekly • Experiment with AI workflows and tools, write and test scripts, and define quality standards through evaluations • Collaborate with software engineers to refine and deploy tools and hand promising prototypes to engineers for productionization • Maintain core decks, positioning content, and enablement sessions • Keep collateral accurate and current, distribute it, and ensure sellers know how to find and use it • Maintain the shared product knowledge base, identify stale or missing information, follow up with owners, and improve update processes

🎯 Requirements

• 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company • Strong analytical judgment and ability to use AI and other tools to pull and validate data and make recommendations • Proficiency with AI agents, including building reusable skills and automated workflows • Ability to evaluate AI output and codify judgment in evaluations • Ability to understand software products, SREs, platform engineers, and observability products • Ability to build dashboards and pages in Grafana, or learn quickly • Strong project management and organizational skills • Excellent verbal and written communication skills, including presenting data to a team

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • High-trust, low-ego culture • Approachable, involved, and transparent leadership

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