Inbound Sales Agent

🔥 18 hours ago

🏈 Alabama, Arizona, +7 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Grand Circle Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

🏨 Hospitality

🛍️ eCommerce

Travel • Hospitality • eCommerce

Grand Circle Corporation is a Boston-based travel company that operates brands including Overseas Adventure Travel (O. A. T. ), Grand Circle Travel, and Grand Circle Cruise Line. The company specializes in small-group and small-ship guided adventures—emphasizing cultural immersion, expert local leaders, solo-friendly options, and responsible travel through the Grand Circle Foundation. It sells trips directly to consumers via online channels and phone reservations and provides support services like travel protection and loyalty programs.

📋 Description

• Handle inbound and/or outbound calls while educating travelers on GCC's international trip packages • Maintain a high level of customer service and sales throughout each call • Achieve a high conversion rate, targeting over 70% of calls into confirmed bookings • Upsell trip extensions, travel protection plans, airline bookings, and upgrades • Confirm customer reservations and document necessary contact information in GCC programs • Reserve airline tickets using the Amadeus code-based software • Document customer interactions and call notes in assigned programs during calls • Work efficiently across 5-7 programs and 3 screens to handle and resolve calls • Complete the full sales process in one conversation and customize travelers' journeys

🎯 Requirements

• 2-5 years of sales experience in a call center environment handling inbound and outbound sales calls • Experience upselling additional products or services to the original package • 1+ year of remote work experience • Preference for experience in travel/tourism, hospitality, or luxury/high-ticket sales • Must have hardwired internet; Wi-Fi cannot be used • Recommended internet speeds of 50 Mbps download and 25 Mbps upload • Ability to complete seven weeks of training Monday-Friday, 9:00 AM-5:00 PM ET • Ability to work the specified first production schedules for Sunday-Thursday or Tuesday-Saturday shifts

🏖️ Benefits

• Uncapped commission plan based off sales performance • Annual incentive bonus • Comprehensive and heavily subsidized medical, dental, and vision plans • On-site gym access • Holistic wellness sessions • Group fitness classes • Substantial Paid Time Off (PTO) • 11 paid holidays, including Juneteenth, Memorial Day, and Labor Day • Extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary • 50% off trips for the employee and a companion • 25% off trips for additional immediate family members • Exclusive quarterly associate travel deals • 401(k) with company match • Life insurance • Disability coverage • Tuition assistance for professional and personal development • Professional development opportunities through overseas travel • Direct access to Pinnacle Leadership & Team Development • Opportunities to advance internally into leadership positions or other skill-based roles • FSA options • Pet insurance • Home and auto discounts • Paid volunteer time off