Implementation Consultant

🕒 May 29

🇺🇸 United States – Remote

💵 $51k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Manage multiple Granicus projects on schedule and with high quality from kick-off to launch • Maintain project plans including status, issues and opportunities for assigned implementations • Advocate and evangelize "best practices" to ensure long term success and value for Granicus clients • Ensure implementations meet client specific missions and solve core challenges around digital communications • Facilitate online client trainings • Manage system-wide projects in partnership with Product Development • Ability to deploy all GovQA products for small to medium sized clients • Other duties as assigned

🎯 Requirements

• 3 – 5 years of experience working in software/tech, specifically with Implementations • Able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions • Basic understanding of technology and the ability to learn new technologies quickly • Passion for customers • Relentless commitment to doing the most valuable work first • Track record of functioning well in a fast-paced, dynamic environment with competing demands • Excellent communications skills – listening, verbal, and written • Drive team’s success • Value the importance of user experience.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.