Senior Account Director

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October 23

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Greenpark

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Digital Marketing • SaaS • B2B

Greenpark is a leading digital content agency that specializes in creating needs-led content for omnichannel search and social media channels. The company partners with some of the world’s biggest brands, including Kimberly Clark, Campari Group, Unilever, and Sanofi, to build authentic and lasting connections with their audiences. Operating globally with offices in cities like São Paulo, London, Singapore, and Jakarta, Greenpark excels in leveraging SEO, generative AI, and digital marketing strategies to enhance brand performance and consumer engagement. Notable achievements include awards in search marketing and collaborations in the beauty, healthcare, and technology sectors.

201 - 500 employees

☁️ SaaS

🤝 B2B

📋 Description

• Ensure that our client receives truly outstanding levels of service from the first meeting through to final delivery • Maximise opportunities for growth of our client accounts through development of strong and productive relationships with key stakeholders • Support the development and implementation of best practice processes for GPC accounts • Manage a client servicing team consisting of account managers or executives • Build, nurture, and grow relationships with clients • Lead / participate in senior client meetings and attend regular client status meetings • Implement APAC focused strategies to improve performance and ROI of campaigns • Support clients by leading and providing strategic direction to internal/external support teams • Work closely with internal teams and client contacts in each market to ensure total satisfaction • Present, communicate, and sell strategies to clients • Pro-actively identify and pitch potential upsell opportunities for additional services • Be an evangelist of Green park’s brand purpose and core expertise to potential and existing clients • Ensure high performance and continued development of account team members • Manage personal development reviews and plans for respective team members. • Advise the Regional Client Services Partner of all account matters to aid in building strong account health for retainer renewal.

🎯 Requirements

• 8-12 years in Account Management role with at least 5 years in a senior account management position in an advertising or digital agency • Has experience in handling or overseeing a small team of at least 1-2 members • Preferably well versed in insurance, bancassurance, health, and or medical industry accounts. • Effective presentation skills that aim for clarity, conciseness of message • Capable of handling daily conversations with client to get their buy in on project approvals. • Handle open and regular communication with clients most especially on impending project concerns.

🏖️ Benefits

• Health insurance • Professional development opportunities • Paid time off • Remote work options