Enterprise Account Manager

🕒 May 15

🏢🏡 London – Hybrid

💵 £75k - £95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Handshake

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Handshake is a platform that connects students with potential employers and career centers, offering tools to streamline the recruiting process for its users. It provides features such as job postings, talent engagement suites, and event management for both virtual and in-person recruiting events. Handshake is widely used by Fortune 100 companies and offers integrations with existing automated tracking systems. It aims to build early career networks and supports a diverse range of Gen Z talent with a focus on improving hiring outcomes through proprietary data and advanced recruiting strategies.

📋 Description

• Drive renewals, upsell, and cross-sell - you're accountable for commercial outcomes, not just relationship health • Own the end-to-end relationship with a book of enterprise employer accounts, across geographies, industries, and seniority levels • Build trust fast with executives and become their go-to partner on early talent strategy • Get deep on each account so you can position Handshake's value against their real business problems - not a template pitch • Use data to tell compelling stories, to customers and internally • Synthesise customer feedback and surface insights that shape how we build and go to market • Work closely with Sales, Support, Marketing, Insights, and Product to deliver for your customers • Run your book autonomously - we'll hold you to outcomes, not activity

🎯 Requirements

• Background in early talent, campus recruiting, or HR/recruiting tech - you understand how employers think about hiring students and new grads *(non-negotiable)* • 4+ years in Customer Success or Account Management, managing enterprise accounts • Proven track record owning renewals and commercial outcomes - upsell, expansion, churn prevention • Confident communicating with and influencing senior stakeholders and executives • Data-literate - you pull insight from numbers and use it to drive decisions and customer conversations • Strong communicator, written and verbal • Highly organised - you can hold a large, complex book and know where every account stands at all times • You operate independently and take initiative without waiting to be managed • You've built process, not just followed it, and you move fast.

🏖️ Benefits

• 💰 Equity and ownership in a fast-growing company. • 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents. • 💝 Comprehensive medical, dental, and vision policies including LGBTQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support. • 📚 Generous learning & development opportunities and an annual £1,500 stipend for you to grow your skills and career. • 💰 Financial coaching through Origin to help you through your financial journey. • 🛜 Monthly internet stipend and a brand new MacBook to allow you to do your best work. • 🚃 Monthly commuter stipend for you to expense your travel to the office (for office-based employees). • 🥗 Free lunch provided 3x a week across all offices. • 🤝 Referral bonus to reward you when you bring great talent to Handshake. • 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits. • 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year. • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco. • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.