Telesales Representative

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November 27

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Henry Schein

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Healthcare Insurance • Pharmaceuticals • B2B

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

10,000+ employees

Founded 1932

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

📋 Description

• Contacts a minimum of 80% of customers within an assigned territory each month to meet sales and gross profit goals through consultative selling • Utilizes provided tools to target growth within the Independent Medical Distributor and Independent Retail Pharmacy market segments • Stays informed on promotional programs, competitive products, and merchandising-marketing practices through the intranet and regular vendor training sessions • Works with internal departments (Credit, Customer Service, and Verification) to assist customers with order status, product returns, pricing discrepancies and inquiries on account balance • Places orders over the phone and resolves any after-sales inquiries, including product-related technical questions • Partners with Inventory Management, NSI Group, Technical Support, and others to help customers order products not typically stocked by the company • Collaborates with Field Sales Consultants and other internal teams to uncover customer needs and improve satisfaction while driving sales and gross profit • Assists in collecting past due balances by offering alternative payment methods • Participates in sales meetings, training programs, and industry conventions • Participates in special projects and performs other duties as required

🎯 Requirements

• Typically, 4 or more years of related experience • Strong selling, customer service and negotiation skills • Excellent telephone etiquette with the ability to manage high volume of inbound and outbound calls and email communications • Ability to effectively answer inquiries and resolve disputes • Ability to learn applicable computer systems • Self motivated with the ability to work both independently with limited supervision, and to work as a contributor of a team

🏖️ Benefits

• Medical, Dental, and Vision Coverage • 401K Plan with Company Match • PTO • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities