Complex Group Sales Manager

🔥 4 hours ago

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Highgate

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Highgate is the industry-leading hotel management, investment, technology and development firm, with a diverse portfolio of hotels across North America, the Caribbean, Latin America and Europe. With a 30-year track record as an innovator in the hospitality industry, Highgate has a corporate team of over 200 individuals, demonstrating deep expertise in operational optimization, revenue management, hotel branding, and experiential curation. The firm manages over 500 properties with more than 84,000 hotel rooms and has a significant history of delivering favorable returns through innovative investment strategies, while also prioritizing sustainability and philanthropy in its corporate culture.

📋 Description

• Solicit and become familiar with accounts in the assigned market segment • Prospect and close assigned accounts and territory to increase hotel revenues • Support Alohilani Resort Waikiki Beach and The Royal Lahaina Resort in Maui • Conduct professional hotel site inspections with clients • Develop working knowledge of hotel operations, including Food and Beverage, Guest Services, and Reservations • Execute outside sales calls, industry tradeshows, and customer events • Research, solicit, and generate new business leads • Attend Highgate Hotel Business Review meetings as needed • Monitor top-account production and market trends • Maintain contact with existing accounts according to the Account Coverage Program • Invite clients for entertainment, lunches, tours, and site inspections • Assist with direct-sales promotions, parties, and sales blitzes • Generate reports, enter business, block space, and build accounts in the computerized sales management system • Meet and greet onsite contacts • Develop networking opportunities through community and professional associations • Review meeting planner evaluations with the Director of Sales and follow up on issues • Entertain clients and negotiate sales transactions through successful closing • Attend required hotel meetings and training • Participate in required M.O.D. and office coverage • Maintain attendance, professional appearance, and grooming standards • Comply with hotel standards and safety regulations • Identify problem areas and assist with solutions • Maintain confidentiality and perform other duties requested by management

🎯 Requirements

• At least 3 years of progressive hotel group sales experience • Role can be remote in AZ or TX and requires travel • Must have a driver’s license in the applicable state • Proficiency in Windows, company-approved spreadsheets, and word processing • Ability to work long hours when required • Ability to lift, carry, push, or pull up to 20 pounds occasionally and/or up to 10 pounds frequently or constantly • Effective verbal and written communication with employees and guests • Ability to listen to, understand, and clarify concerns • Ability to multitask, prioritize departmental functions, and meet deadlines • Ability to handle, anticipate, prevent, identify, and solve problems • Ability to understand and evaluate complex information and data • Ability to maintain confidentiality • Regular attendance and compliance with Highgate Hotel Standards • Maintain high standards of personal appearance and grooming, including wearing nametags

🏖️ Benefits

• Travel required • Equal employment opportunity • Reasonable accommodation for qualified persons with disabilities