
51 - 200 employees
Founded 2020
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Hightouch is a Composable Customer Data Platform (CDP) that enables marketing teams to personalize and optimize campaigns using customer data and AI decisioning. Built on your data warehouse, Hightouch allows for real-time personalization, audience segmentation, and journey orchestration without writing code. It integrates with over 200 tools, turning data infrastructure into actionable insights for marketing, advertising, and data teams. Hightouch empowers organizations to maintain control over their data while offering advanced features like audience targeting and conversion tracking to enhance advertising reach and campaign performance.
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51 - 200 employees
Founded 2020
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Hightouch is a Composable Customer Data Platform (CDP) that enables marketing teams to personalize and optimize campaigns using customer data and AI decisioning. Built on your data warehouse, Hightouch allows for real-time personalization, audience segmentation, and journey orchestration without writing code. It integrates with over 200 tools, turning data infrastructure into actionable insights for marketing, advertising, and data teams. Hightouch empowers organizations to maintain control over their data while offering advanced features like audience targeting and conversion tracking to enhance advertising reach and campaign performance.
• Drive marketing strategy and transformation in enterprise organizations • Act as the trusted technical–strategic partner for AI Decisioning customers • Own the bridge between product capabilities and customer business needs from discovery through go-live and expansion • Work with ML and product engineers, product designers, and Strategy Consultants to deploy new use cases • Uncover impactful customer use cases and understand insights from the decision engine • Recommend new campaigns or adjustments to achieve greater outcomes • Partner with customer teams, explore data, and navigate the product landscape • Own all phases of AI Decisioning use case delivery with Hightouch engineers, customer executives, marketers, and IT stakeholders • Run customer design sessions to define and document use case requirements and improvements • Develop process playbooks and best practices for delivery and project management • Identify, escalate, and mitigate project risks • Build relationships with key customer stakeholders • Participate in driving AI Decisioning product strategy
• Ability to travel 10 - 25% required • Experience working with Martech tools/CEMs/CDPs/etc. • Strong discovery and interpersonal skills • Intellectual curiosity, high ambition, and humility • Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech • Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy • Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL)
• Ability to travel 10 - 25% required
Apply Now🕒 September 14
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