Inside Sales Representative

Job not on LinkedIn

🕒 3 days ago

🌲 North Carolina, Pennsylvania – Remote

🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Hitachi

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🤖 Artificial Intelligence

⚡ Energy

🚗 Transport

Artificial Intelligence • Energy • Transport

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Manage daily customer interactions, including order entry, tracking, and responding to inquiries with appropriate solutions • Coordinate closely with account managers to support and maintain customer relationships • Oversee order management with local business units to ensure timely and accurate fulfillment • Track orders and communicate delivery status to support on-time performance • Collaborate with product groups to develop bids and proposals aligned with customer requirements • Prepare and revise proposal and contract documents, ensuring clarity in scope, terms, and cost data • Investigate customer concerns and technical issues, contributing to corrective actions and continuous improvement • Execute change orders and support the collection of overdue invoices • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

🎯 Requirements

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. • Minimum three (3) years of customer support experience in Industrial, EPC, Utility, or related fields; five (5) years preferred. • General knowledge of Power Transmission & Distribution products/systems and Power Generation preferred. • Experience with business-to-business customer support preferred. • Proficiency with CRM systems and web portals; familiarity with SAP and Salesforce (SFDC) preferred. • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) • Based East Coast United States (preferred)

🏖️ Benefits

• Attractive health and retirement benefits • Access to learning platforms and career development programs • Paid leave and flexible work arrangements