The Home Depot
10,000+ employees
Founded 1978
🛒 Retail
👥 B2C
💰 Debt Financing on 2007-07
Retail • B2C
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
District Services Manager
🕒 May 28
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The Home Depot
10,000+ employees
Founded 1978
🛒 Retail
👥 B2C
💰 Debt Financing on 2007-07
Retail • B2C
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
📋 Description
• The District Services Manager (DSM) plays a pivotal role in driving Services sales growth • Cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization • Oversee the entire lifecycle of Service Providers, including sourcing, onboarding, expansion, contraction, and termination • Ensure alignment with business goals, service standards, and compliance expectations • Research and review customer feedback to identify opportunities • Schedule, prepare, and conduct Partnership Reviews and regular check-ins with Service Providers • Support store teams in managing Service Provider relationships and escalations • Facilitate ongoing training and development for Service Providers • Execute comprehensive field oversight through regular job site and install inspections.
🎯 Requirements
• Must be 18 years of age or older • Must be legally permitted to work in the United States • Knowledge or experience in the retail store environment, home improvement industry or general construction industry • Experience in residential remodel project management • Demonstrated project management skills • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers. • Excellent written and verbal communication skills.
🏖️ Benefits
• Health insurance • Flexible working arrangements • Professional development opportunities
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