Adobe Journey Optimizer Developer

🕒 September 14

🇺🇸 United States – Remote

💵 $94.9k - $130.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Develop dynamic content email templates in Adobe Journey Optimizer • Configure, test, deploy, and iterate personalized journeys and campaigns in Adobe Journey Optimizer • Collaborate with data analytics teams to build, refine, and validate audience segments in Adobe Experience Platform using real-time behavioral signals and profile attributes • Partner with lifecycle marketers, data scientists, and channel leads to activate journey logic and improve targeting effectiveness • Conduct quality assurance across journey components, including events, wait steps, personalization rules, and cross-channel triggers • Monitor journey performance, resolve execution issues, and refine logic with analytics partners • Serve as a subject matter expert for Adobe Journey Optimizer and Adobe Experience Platform capabilities • Support team upskilling efforts • Contribute to platform governance, best practices, and continuous improvement in journey orchestration • Deliver real-time, personalized member journeys that enhance engagement and satisfaction • Ensure accurate, compliant, and effective journey logic execution across digital and offline channels • Drive operational excellence through hands-on configuration, QA, and platform stewardship • Champion innovation and continuous improvement in marketing operations and customer experience

🎯 Requirements

• 3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution • 2+ years of hands-on experience configuring journeys in Adobe Journey Optimizer and Adobe Experience Platform • Hands-on experience developing emails using HTML and CSS • Exposure to JSON, event payloads, or API-driven personalization • Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization • Ability to collaborate across technical and business teams • Comfortable working in agile and cross-functional environments • Strong attention to detail • Self-provided home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps for Home or Hybrid Home/Office employees • Preferred: Bachelor’s degree in marketing, business, or a related field • Preferred: Adobe certifications in AEP or AJO • Preferred: Familiarity with Adobe Real-Time CDP, XDM schemas, or event tagging • Preferred: Experience in highly regulated industries such as healthcare or financial services • Preferred: Understanding of Next-Best-Action personalization logic frameworks

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Dedicated home workspace requirement supporting protection of member PHI/HIPAA information • Remote work arrangement • Occasional travel to Humana offices for training or meetings

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