Channel Account Manager II – EMEA

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Huntress

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Work with customers to be a trusted advisor delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service • Build and maintain strong relationships with multiple contacts within assigned customer organizations • Contribute to team goals around retention, expansion, and satisfaction • Develop creative ways to engage with customers

🎯 Requirements

• 5+ years of experience in Customer Success, Account Management, or Direct Sales roles, ideally focused on mid-market and below • Strong experience in SaaS, preferably related to the cyber-security industry • Experience with HubSpot, or other similar CRM platforms • Passionate about working with both customers and partners alike • Strong bias to action and ability to get things done efficiently and effectively

🏖️ Benefits

• 100% remote work environment - since our founding in 2015 • New starter home office set up reimbursement (£398) • Generous personal leave entitlements • Digital monthly reimbursement (£92) • Travel to the US 1-2 times/year for various company events • Pension • Access to the BetterUp platform for coaching, personal, and professional growth