
1001 - 5000 employees
đ¤ B2B
âď¸ SaaS
đ˘ Enterprise
B2B ⢠SaaS ⢠Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
đĽ 0 minutes ago
đŹđ§ United Kingdom â Remote
â° Full Time
đ Senior
đť Solutions Engineer
đŹđ§ UK Skilled Worker Visa Sponsor
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1001 - 5000 employees
đ¤ B2B
âď¸ SaaS
đ˘ Enterprise
B2B ⢠SaaS ⢠Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
⢠Act as the technical lead for complex customer engagements ⢠Lead pre-sales meetings, identify technical requirements, and formulate solution strategies ⢠Create and present tailored demonstrations to key customer stakeholders ⢠Coordinate with global services teams to transition key account information ⢠Remain actively involved in the pre-sales-to-implementation handoff process ⢠Compose internal documentation related to solution strategies ⢠Provide technical responses to requests for proposals (RFPs) ⢠Identify internal efficiencies and stay current on best practices and market trends ⢠Represent Hyland at trade shows, conferences, and industry events ⢠Mentor, coach, train, and provide feedback to fellow team members ⢠Collaborate with product development on solution enhancements ⢠Provide leadership with insights on team technical capabilities
⢠Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the role ⢠Significant experience in technical sales with relevant industry or technology expertise ⢠Hands-on experience with Enterprise Content Management (ECM) ⢠Experience with general software implementation methodologies ⢠Ability to develop and deliver engaging, informative, and compelling presentations ⢠Strong collaboration skills and ability to establish rapport, gain trust, and drive consensus across stakeholders ⢠Ability to manage projects to completion in a fast-paced, deadline-driven environment ⢠Commitment to continuous professional development ⢠Up to 60% travel time required ⢠Experience presenting at industry trade shows, conferences, or events as a subject matter expert or technical spokesperson ⢠Familiarity with SaaS or cloud-based enterprise software platforms and modern integration architectures ⢠Experience mentoring or coaching junior team members within a pre-sales or solutions engineering environment ⢠Exposure to working with global or cross-functional teams across multiple time zones ⢠Knowledge of current market trends, competitive landscape, and emerging technologies within the enterprise content management space
⢠Career development resources ⢠Wellbeing programs ⢠Innovation practices ⢠Inclusive workplace culture ⢠Employee initiatives and giving campaigns supported by the company
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